The BMW Store

Everyone was outgoing, helpful and friendly. Process was easy and hassle-free. Definitely recommend them. Excited about our new car! easy and hassle-free. Definitely recommend them. Excited about our new car! More

They listen they are courteous and the experience is hassle free. Overall the best car purchasing experience I have had. If your in the market to purchase a BMW see these people first. hassle free. Overall the best car purchasing experience I have had. If your in the market to purchase a BMW see these people first. More

Emily is great! Over the top customer service. Highly recommend working with her and the whole BMW Store. Very professional and will help you with anything you need. Definitely 5 stars! recommend working with her and the whole BMW Store. Very professional and will help you with anything you need. Definitely 5 stars! More

Great people to work with. Very professional. They know their product. I would buy another BMW from them. their product. I would buy another BMW from them. More

I've been buying cars there since '96 the previous one I had some specific requirements. When that car got about 6 years old Paul Kolleck phoned me and said they had another one I might like. I did and I had some specific requirements. When that car got about 6 years old Paul Kolleck phoned me and said they had another one I might like. I did and we completed the transaction in a few days. More

Great experience! Everyone we met was very nice. Probably the best new car purchase we have ever experienced. the best new car purchase we have ever experienced. More

Great experience! Highly recommend. Process was smooth. Jonathan was very knowledgeable and was in constant communication. Jonathan was very knowledgeable and was in constant communication. More

Service experience with the bmw store Cincinnati is always been excellent. Joe gettler was my service advisor he handled the service well. Like the way they do inspection and send it to customers with always been excellent. Joe gettler was my service advisor he handled the service well. Like the way they do inspection and send it to customers with a video link. Would surely recommend all my friends and family to buy there BMW from this store. Thanks Ak More

Dean Stathes personable attitude, knowledge and ability to explain and match the BMW to my desired features was admirable. After spending time with Dean I decided to shop closer to home 289 mi away in SE to explain and match the BMW to my desired features was admirable. After spending time with Dean I decided to shop closer to home 289 mi away in SE Ky..Dean'has a great attitude he was very understanding with no pressure sales that followed. While spending the night with family in N Ky. and reviewing the offer I decided to purchase. We informed Dean the following morning to prepare the BMW for pick-up. Upon arrival I was met at the door by Dean and Paul Kolleck wanting to know if I was a Veteran. If so I would qualified for a percentage discount of which I had no prior knowledge. Dean and Paul had observed me having USAA Insurance carried by most Veterans. This to me shows the Personnel at The BMW Store care greatly about what they can do for their customers and not just the sale of a vehicle. Susan Ward was a jewel the Best at explaining all the features to me and Eric had almost all the paperwork prepared and ready for signature. The BMW Store have Great Professional Teamwork by All. Of the 58 years of purchasing new vehicles this transaction was one at the Top. R. Souleyret More

Excellent Service by Nick Norman. This was my first time buying and building a new car and Nick made the process flawless. I can't recommend the BMW Store enough. I'll definitely be back for my next car pur buying and building a new car and Nick made the process flawless. I can't recommend the BMW Store enough. I'll definitely be back for my next car purchase. More