The BMW Store

Once again another great experience in getting a new car. The entire team is amazing…..Rick, Timothy, Susan and Katelynn…they are a such pleasure in helping with my old car and picking up my new. It was a qu The entire team is amazing…..Rick, Timothy, Susan and Katelynn…they are a such pleasure in helping with my old car and picking up my new. It was a quick and smooth transition and they did all the work before I got there. Also, a shout out to the service department, I have always been very happy!!!! More

Pleasant experience not high pressure and the people are nice. I would highly recommend this BMW Dealership. nice. I would highly recommend this BMW Dealership. More

I have been doing business with the BMW Store for over 30 years now. The sales staff as well as service staff are second to none. It is THE place for all things BMW in Cincinnati. years now. The sales staff as well as service staff are second to none. It is THE place for all things BMW in Cincinnati. More

Dean, Susan and Eric made the whole buying process easy and pleasant to work with. Very patient, timely response to any questions you have. and pleasant to work with. Very patient, timely response to any questions you have. More

Efficient and friendly with excellent knowledge of product choices and finance programs Clean and great place to do business. product choices and finance programs Clean and great place to do business. More

Paul and Suzan made it really easy to return my old BMW and get me into a new one. My relationship with Paul and this dealership has been there for over 10 years. Every single detail is always covered with and get me into a new one. My relationship with Paul and this dealership has been there for over 10 years. Every single detail is always covered with perfection. More

Dealership is conveniently located, well equipped, and staffed with kind and helpful folks. There is no pressure to buy and there is an aim to meet your desired car goals. Paul was helpful in navigating a staffed with kind and helpful folks. There is no pressure to buy and there is an aim to meet your desired car goals. Paul was helpful in navigating a tough car market and even despite initial challenges accepted responsibility and strived to deliver a positive experience for me. Susan made the car demo experience so fun. She was patient explaining all of the features and providing thorough tutorials. More

Paul and team were so professional and pleasant to work with. I am probably on the younger end of their traditional customer demographic, but they treated me with so much respect, took me seriously, and we with. I am probably on the younger end of their traditional customer demographic, but they treated me with so much respect, took me seriously, and were honest through and through about the entire process of ordering my new X3. The day I walked in, Paul noticed I was interested and dug through the inventory so I could test drive the X4 M40i to get a good feeling for how the X3 would drive. I was hooked and we ordered it that day. I checked in a few times over email, and Paul was very accommodating with all of my questions and status updates. I'm so happy with my new car and the experience! More

Made the buying process easy and delivered on all promises made during the negotiation process. The pre-owned X5 looked brand new, when we picked it up. Thanks, promises made during the negotiation process. The pre-owned X5 looked brand new, when we picked it up. Thanks, More

Great service, great follow up, honest finance people. This is the experience we should all expect from a car dealer or any business dealing. Will return to the BMW store. Also, BMW makes a great car! This is the experience we should all expect from a car dealer or any business dealing. Will return to the BMW store. Also, BMW makes a great car! PS. Paul Kolleck is my primary contact. He is excellent. More