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The BMW Store
Cincinnati, OH
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Second lease deal with Paul. Great to work with on both occasions. Great follow up and always professional. Susan was very informative when going over the vehicle functionalit Great to work with on both occasions. Great follow up and always professional. Susan was very informative when going over the vehicle functionality. More
Found the salesman to Be very helpful and knowledgeable about the car. Came across very professional at all levels of the process. Great experience! about the car. Came across very professional at all levels of the process. Great experience! More
I have dealt with Jonathan numerous times and he has almost been very helpful wether it be looking at new or used cars, or being very helpful with questions I have! almost been very helpful wether it be looking at new or used cars, or being very helpful with questions I have! More
My salesperson Amy possessed extremely high customer service. She was friendly, professional, and she kept me advised of the status of my new car order every step of the way! In addition, all of the o service. She was friendly, professional, and she kept me advised of the status of my new car order every step of the way! In addition, all of the other staff members with whom I came in contact in conjunction with the March 17 pickup of my vehicle at the dealership also possessed great expertise and customer service. I highly recommend this dealership, and there aren't enough words to express the wonderful qualities that the vehicle possesses! More
What can I say about Johnathan? Attention to detail, knows his product, and exceeds all expectations. Never once felt pressured and… he did everything he could to ensure my experien Attention to detail, knows his product, and exceeds all expectations. Never once felt pressured and… he did everything he could to ensure my experience was great. More
Nick was great! He was very quick to respond to e-mails and even took a last minute late call. I was very happy all around with Nick and the BMW Store. He was very quick to respond to e-mails and even took a last minute late call. I was very happy all around with Nick and the BMW Store. More
Paul Kolleck was great to work with. He was very responsive to my emails and made the buying process a breeze. I left a special keychain and Paul grabbed it for me and brought it to me He was very responsive to my emails and made the buying process a breeze. I left a special keychain and Paul grabbed it for me and brought it to me the next day along with paperwork I left behind. Susan Ward spent quite a while showing me all of the options for my new car and getting my car connected to the app. This was a great experience purchasing my first BMW! More
Emily and the team made the whole experience of getting a new BMW very easy and pleasurable. They were quick to respond to questions and were always available outside of regular working hours. Would not hesi new BMW very easy and pleasurable. They were quick to respond to questions and were always available outside of regular working hours. Would not hesitate to get another car here again or recommend to friends. More