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The BMW Store

Cincinnati, OH

5.0
1,550 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,550 reviews

April 01, 2022

Second lease deal with Paul. Great to work with on both occasions. Great follow up and always professional. Susan was very informative when going over the vehicle functionalit More

by dlosey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
March 31, 2022

Jonathan is helpful and always there to answer all my dumb questions! He’s a good guy and is full of great knowledge! More

by Dave B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
March 30, 2022

Found the salesman to Be very helpful and knowledgeable about the car. Came across very professional at all levels of the process. Great experience! More

by Prsnalrctr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jemar DuBose, Jonathan Kumar
March 27, 2022

I have dealt with Jonathan numerous times and he has almost been very helpful wether it be looking at new or used cars, or being very helpful with questions I have! More

by Logan Czarnecki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
March 24, 2022

My salesperson Amy possessed extremely high customer service. She was friendly, professional, and she kept me advised of the status of my new car order every step of the way! In addition, all of the o More

by BMW Review
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Amy Ludlum
March 23, 2022

Knowledgeable. Good Salesman to work with. Knows products well. Very friendly and helpful salesman to work with. More

by johnyou31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
March 22, 2022

What can I say about Johnathan? Attention to detail, knows his product, and exceeds all expectations. Never once felt pressured and… he did everything he could to ensure my experien More

by Hoffmanx2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
March 22, 2022

Nick was great! He was very quick to respond to e-mails and even took a last minute late call. I was very happy all around with Nick and the BMW Store. More

by Shaun
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norman
March 15, 2022

Paul Kolleck was great to work with. He was very responsive to my emails and made the buying process a breeze. I left a special keychain and Paul grabbed it for me and brought it to me More

by Kareyacooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
March 10, 2022

Emily and the team made the whole experience of getting a new BMW very easy and pleasurable. They were quick to respond to questions and were always available outside of regular working hours. Would not hesi More

by fraser.mccurrach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Blose
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