
The BMW Store
Cincinnati, OH
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Friendly and knowledgeable staff. Great communication during a time period of high production uncertainty. Moved us through the car buying process quickly and without pressure. Great communication during a time period of high production uncertainty. Moved us through the car buying process quickly and without pressure. More
This was my second BMW that I purchased from Dean & The BMW Store and the experience was just as good as the first time. Dean is so easy to work with and was always available to answer any questions throu BMW Store and the experience was just as good as the first time. Dean is so easy to work with and was always available to answer any questions throughout the process. We custom built our X7 and Dean ensured all items on our build were exactly what we wanted. It was only a 3 week turnaround from the day the order went in to the day unlocked it up. I’ll be back next year for my 3rd BMW from Dean and the BMW Store. More
Emily was super helpful right from day 1 of online communication to making the car available to us. We really enjoyed working with her and recommend her to anyone going to the bmw store. communication to making the car available to us. We really enjoyed working with her and recommend her to anyone going to the bmw store. More
I was very impressed with the entire buying experience, from walking in the door to driving home with a new BMW. I worked with Emily and she was very knowledgeable about the performance and functionality o from walking in the door to driving home with a new BMW. I worked with Emily and she was very knowledgeable about the performance and functionality of the various models. I will definitely be back and encourage anyone looking to buy a BMW to check out the The BMW Store. More
Since I contacted the store back in January, I have met nothing but great people. Emily was my sales person and helped me through the entire process. Being in sales myself I can honestly say I would send a nothing but great people. Emily was my sales person and helped me through the entire process. Being in sales myself I can honestly say I would send anyone here without hesitation. Emily and The BMW Store were amazing! More
A very easy buying experience. Paul was helpful all the way through the process and Susan had me able to use all of the technology in the car before I drove away. Paul was helpful all the way through the process and Susan had me able to use all of the technology in the car before I drove away. More
Very friendly and professional. Made the process simple and painless. I love my new car and would definitely go back. Made the process simple and painless. I love my new car and would definitely go back. More
Wonderful purchasing experience. Had contacted the dealer month or so ago about availability of new vehicle on their site. Unfortunately that vehicle was no longer available and ha Had contacted the dealer month or so ago about availability of new vehicle on their site. Unfortunately that vehicle was no longer available and had none currently available of the model I was looking for (M4 Competition xdrive). A few weeks later, received follow-up email from Dean Stathes, in new car sales, that they now had available model I was looking for. Made appointment for test drive and purchased vehicle...purchase was at the advertised MSRP price which is the going rate nowadays if you get lucky, as many dealers trying to sell above MSRP. Was no high pressure pitch for add-ons, etc...sales/finance office simply made me aware of what was available and accepted my yes/no response with no high pressure push. Susan Ward also did an excellent job at vehicle delivery walking me through set up of various configurations and generally explaining how to use the various vehicle options. Upon completion had nice conversation with Ric Koresky from The BMW Store management team. Overall was very comfortable and enjoyable purchasing experience. I will not hesitate to do business with the The BMW Store dealership in the future. More