
The BMW Store
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,550 reviews
It is a pleasure to work with Paul. This is the second car in two years. Everything works flawless and it is a pleasure with the whole crew. This is the second car in two years. Everything works flawless and it is a pleasure with the whole crew. More
Paul provided excellent service and made the process of purchasing a new car very easy. Susan was helpful and knowledgeable when teaching me about the vehicle’s features. purchasing a new car very easy. Susan was helpful and knowledgeable when teaching me about the vehicle’s features. More
I took my car for a Dinan tune and was quoted as it being 5 business days tops. It took them a month to get my car back to me. The entire process they kept blamed Dinan for everything and took no responsibil 5 business days tops. It took them a month to get my car back to me. The entire process they kept blamed Dinan for everything and took no responsibility. When I went to pick up the car, nobody took any time to explain what had been done to my car. Some kid handed me my keys and said “your car is somewhere out front. Let me know if you can’t find it”. More
Everyone has been so helpful over the past 3 years in regards to any issues or questions having to do with my 330XI. I especially appreciate the help I’ve had from Tim Morrison, Susan Ward, and Joe Get regards to any issues or questions having to do with my 330XI. I especially appreciate the help I’ve had from Tim Morrison, Susan Ward, and Joe Gettler. They are all three experts in the jobs they do! They have made me as a customer, feel confident that they and the dealership has my best interest in mind. More
Purchased my second new BMW from Paul. He is knowledgeable and helpful. Susan was excellent helping me learn my car's features and adjusting settings. Great job! He is knowledgeable and helpful. Susan was excellent helping me learn my car's features and adjusting settings. Great job! More
Highly recommend Amy and the BMW store at Stewart Ave for your BMW purchase. Amy helped me build my 2022 X5 45e end of 2021 and I picked it up end of Feb 2022 and have put just a little over 1000 miles on it your BMW purchase. Amy helped me build my 2022 X5 45e end of 2021 and I picked it up end of Feb 2022 and have put just a little over 1000 miles on it. It was a great experience working with Amy who is very professional and knowledge. She was very transparent about pricing and actually helped me find some discount through my employer's buying program to save me some money. Susan was the Genius who introduced my X5 when I picked it and she was extremely helpful. Other staff there were friendly and helpful too. The whole process of design, payment, and picking up the car was enjoyable and stress-free. The free car wash at the BMW store is unbeatable! More
Jonathan provides excellent service. He is beyond knowledgeable about the vehicles he sells, and helps you make an educated purchase. Always eager to answer questions and go above and be He is beyond knowledgeable about the vehicles he sells, and helps you make an educated purchase. Always eager to answer questions and go above and beyond to provide the best possible experience for you. He helps you find the vehicle you need, no matter the budget. More
Johnathan was great to work with. He loves BMWs, even has his own BMW driving group. His passion translates to his desire to find the right BMW for his customers He loves BMWs, even has his own BMW driving group. His passion translates to his desire to find the right BMW for his customers More
It's always a very pleasant experience working with both Paul and Susan. They are very knowledgeable/professional as well as great to work with. Paul and Susan. They are very knowledgeable/professional as well as great to work with. More