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The BMW Store

Cincinnati, OH

5.0
1,565 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,565 reviews

June 28, 2022

Excellent service would do business with again my sale man Nick was great!! He took the time to answer all the questions I had and even got the car lined up to ship out of state. More

by mikkelsonerik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norman
June 23, 2022

Emily was great to work with - she was very professional and was very good with communicating status. I appreciated her help with picking options that would help with resale. More

by rjmanning948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Blose
June 23, 2022

Thank you Paul and everyone at the BMW store. We had a great experience getting our new x5. More

by chriss.swain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
June 22, 2022

Paul was super helpful, honest and easy to deal with. Answered all my questions and made the process super easy! Susan was super knowledgeable about everything I needed to know about the car and answere More

by bishopet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
June 22, 2022

Paul and Eric were courteous, professional and direct when I showed up to buy out my 2 leases unannounced prior to interest rate hikes. So glad I choose The BMW Store to work with and look forward to mak More

by uncth82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Eric Fender
June 21, 2022

Great experience. Friendly service and made process simple. Paul and Susan were great to work with. More

by tbesl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
June 18, 2022

Good communication and they were patient and accommodating even when I was being a bit of a difficult customer! More

by dealrater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Blose
June 17, 2022

Kudos to Mat Swartz for helping find a car after our 2020 540 was totaled. Rich Winterman, JR, and Jemar were also helpful. More

by Senoramarysmith
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Mat Swartz, Eric Fender
June 15, 2022

Great experience! We have bought several BMWs!! Julian is the best!!! I Would definitely recommend! More

by Shalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Lambert, Susan Ward, Jemar DuBose
June 07, 2022

Loved the fair pricing, friendly service and am loving my BMW. I was always more of a Mercedes’ person, but after comparing the two I thought the BMW was hands down better to drive and had a vast amount of More

by NatStews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harless, Jemar DuBose, Jonathan Kumar
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