The BMW Store
Cincinnati, OH
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I was very impressed with the entire buying experience, from walking in the door to driving home with a new BMW. I worked with Emily and she was very knowledgeable about the performance and functionality o from walking in the door to driving home with a new BMW. I worked with Emily and she was very knowledgeable about the performance and functionality of the various models. I will definitely be back and encourage anyone looking to buy a BMW to check out the The BMW Store. More
Since I contacted the store back in January, I have met nothing but great people. Emily was my sales person and helped me through the entire process. Being in sales myself I can honestly say I would send a nothing but great people. Emily was my sales person and helped me through the entire process. Being in sales myself I can honestly say I would send anyone here without hesitation. Emily and The BMW Store were amazing! More
A very easy buying experience. Paul was helpful all the way through the process and Susan had me able to use all of the technology in the car before I drove away. Paul was helpful all the way through the process and Susan had me able to use all of the technology in the car before I drove away. More
Very friendly and professional. Made the process simple and painless. I love my new car and would definitely go back. Made the process simple and painless. I love my new car and would definitely go back. More
Wonderful purchasing experience. Had contacted the dealer month or so ago about availability of new vehicle on their site. Unfortunately that vehicle was no longer available and ha Had contacted the dealer month or so ago about availability of new vehicle on their site. Unfortunately that vehicle was no longer available and had none currently available of the model I was looking for (M4 Competition xdrive). A few weeks later, received follow-up email from Dean Stathes, in new car sales, that they now had available model I was looking for. Made appointment for test drive and purchased vehicle...purchase was at the advertised MSRP price which is the going rate nowadays if you get lucky, as many dealers trying to sell above MSRP. Was no high pressure pitch for add-ons, etc...sales/finance office simply made me aware of what was available and accepted my yes/no response with no high pressure push. Susan Ward also did an excellent job at vehicle delivery walking me through set up of various configurations and generally explaining how to use the various vehicle options. Upon completion had nice conversation with Ric Koresky from The BMW Store management team. Overall was very comfortable and enjoyable purchasing experience. I will not hesitate to do business with the The BMW Store dealership in the future. More
Excellent buying experience. Felt like I was supported in looking at the various options and understanding the trade-offs. Buying process was easy, finance was ready for me, ov Felt like I was supported in looking at the various options and understanding the trade-offs. Buying process was easy, finance was ready for me, overview of the car was great. There are a lot of buttons in that M4. More
This transaction went really well. It was difficult since my previous lease ended at a time when it was almost impossible to order a new car. Paul did a great job of keeping up on th It was difficult since my previous lease ended at a time when it was almost impossible to order a new car. Paul did a great job of keeping up on the latest opportunities and was finally able to get me the car I wanted - only one feature, the 360 degree top-down camera option, was not available - no fault to anyone on the sales staff. The old lease turn in and the new purchase took a total of about an hour at the dealership with no issues whatsoever. Jamar was very well prepared to quickly dispatch with the necessary transactions and was able to answer all my questions. Susan is extremely knowledgable and was very good at gettiing me going - although I will be back with questions for her as I am accumulating a list of things I'm having trouble navigating on my own (e.g., digital key options). The net is, This transaction was very professionally handled by all involved and I'm a very happy customer., More
Emily was fantastic to work with from the first minute I inquired about a vehicle. She knowledgeable and responsive and was able to answer every question I had about multiple vehicles I was interested in. I inquired about a vehicle. She knowledgeable and responsive and was able to answer every question I had about multiple vehicles I was interested in. I will certainly be referring her to my friends and will be a BMW store customer for life! More
Very easy to get the information from. My salesperson was helpful and knowledgeable. Negotiations were fair with no pressure. Very pleasant experience My salesperson was helpful and knowledgeable. Negotiations were fair with no pressure. Very pleasant experience More