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The BMW Store

Cincinnati, OH

5.0
1,565 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,565 reviews

July 22, 2022

Paul and Susan were awesome, answered all my questions and made me feel very comfortable. Fast and efficient service. I highly recommend! More

by gyousif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
July 19, 2022

Rick and Dean are always great to deal with. Professional and knowledgeable they go out of their way to make buying a new car great experience. Will definitely buy from them again! More

by oggiehh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Dean Stathes, Susan Ward, Eric Fender
July 18, 2022

I recently purchased a new car from Jonathan and the experience could not have been smoother. He was extremely professional and knowledgeable from the beginning of the process to walking out the door wi More

by crkaer19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
July 12, 2022

Everyone Is very courteous, responsive and answer questions well. Paul Kolleck was quick to help me More

by Cynthia.coo.chua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Eric Fender
Jul 12, 2022 -

Cynthia.coo.chua responded

Thank you

July 09, 2022

They did not pressure me at all. Dean helped me get exactly what I wanted. They helped me understand exactly how to work my new SUV before I left. They called and checked on me after More

by Valerie.Schlemann.teach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Eric Fender
July 07, 2022

Emily did a wonderful job! She was knowledgeable and so easy to work with. They took care of all the details. The car tutorial by Susan was so helpful! They made buying a n More

by rousseaufive1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Emily Blose
July 06, 2022

First class operation. Jonathan Kumar made my first BMW purchase an easy one. Great to work with and very smooth process. Highly recommend. More

by Eanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
June 30, 2022

Many thanks to Paul on his stewardship in getting the BMW iX ready to go for me within six weeks of my first e-mail to him. Once I was able to pickup, Susan (the resident BMW Genius) was comprehensive and t More

by PD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
June 30, 2022

Fantastic customer service from start to finish - thorough and comprehensive but clear and to the point. Thank you! More

by PD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
June 29, 2022

Paul and Susan are the best in the business. We had a great experience buying our new X7! More

by steven.testa12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
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