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The BMW Store

Cincinnati, OH

5.0
1,565 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,565 reviews

August 19, 2022

I've been working with Paul for 6 years and he continues to provide outstanding service. The purchase of my lease was hassle-free, convenient and efficient. Eric completed all of the finances with experti More

by Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Eric Fender
August 19, 2022

Would not recommend this location the service provider, Matt insisted that the wheel speed sensor part on my 2021 X4 w/ 13,000 miles was not covered under warrenty b/c it was cut due to outside influences. More

by Asia Elliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
August 18, 2022

Emily is amazing, there was no pressure what so ever, which I love. She is knowledgeable and very professional. At one point we told her we were going to look at a couple of other places we were interest More

by thunter0126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Susan Ward, Eric Fender, Emily Blose
August 15, 2022

Paul makes the buying process easy and quick. This is our second sale with him and he continues to provide knowledgeable insights about updates and features of the car. As always, Susan is hel More

by blackac15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
August 14, 2022

The sales process from Lease to Purchase was very smooth. Both Paul and Jemar were very personable and professional. More

by lkelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
August 12, 2022

Jonathan, Ric and Susan made this a great experience for us. With the supply chain delays of 2022, they showed lots of patience with our frequent silly questions and inquiries on order status. When Delivery More

by roketsled
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Jonathan Kumar
August 01, 2022

Very helpful, friendly people. Paul made ordering our BMW X3 an easy and smooth experience. Susan is extremely knowledgeable of the features and functions of the BMW X3 and cover More

by aburck3087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
July 29, 2022

It took almost 10 months to get the car here, but Dean hung in there and called me back when the car was available at the BMW store. When I arrived, the car was ready. We completed the logistics and c More

by rbdenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward
July 26, 2022

Just purchased my first BMW, an X3 from The BMW Store. Had a great experience at the dealer and I love the car. I highly recommend them if you’re interested in a BMW!! More

by wweyand
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Jonathan Kumar
July 23, 2022

Emily was kind, honest and professional to me in the process of buying a car. More

by emyou97401
Recommend Dealer
Yes
Employees Worked With
Emily Blose
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