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The BMW Store

Cincinnati, OH

5.0
1,540 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,540 reviews

June 21, 2022

Great experience. Friendly service and made process simple. Paul and Susan were great to work with. More

by tbesl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
June 18, 2022

Good communication and they were patient and accommodating even when I was being a bit of a difficult customer! More

by dealrater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Blose
June 17, 2022

Kudos to Mat Swartz for helping find a car after our 2020 540 was totaled. Rich Winterman, JR, and Jemar were also helpful. More

by Senoramarysmith
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Mat Swartz, Eric Fender
June 15, 2022

Great experience! We have bought several BMWs!! Julian is the best!!! I Would definitely recommend! More

by Shalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Lambert, Susan Ward, Jemar DuBose
June 07, 2022

Loved the fair pricing, friendly service and am loving my BMW. I was always more of a Mercedes’ person, but after comparing the two I thought the BMW was hands down better to drive and had a vast amount of More

by NatStews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harless, Jemar DuBose, Jonathan Kumar
June 04, 2022

He helped me with buying some bmw parts online and I got the right parts. More

by asdfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
June 03, 2022

BMW store made it easy for me to move from “shopper” to “buyer”. Excellent communication but not pushy-consultative and informative. Five stars More

by losborne714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Emily Blose
June 02, 2022

Jonathan made buying my 1st BMW a breeze! He kept me up to date on the status of my new car (in production) and went above and beyond to reach out to see if I needed anything! Great place to More

by jessican.collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
June 02, 2022

Definitely very attentive to every customer concern and will respond to any questions that you may have! Love the service that all employees provided More

by Ender96
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
June 02, 2022

Jonathan is one of the most knowledgeable people when it comes to BMWs. His passion for customer service and the brand itself are what attracts return customers. I switched my service from BMW Cincinnati More

by Tarek G. Shaban
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
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