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The BMW Store

Cincinnati, OH

5.0
1,540 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,540 reviews

July 07, 2022

Emily did a wonderful job! She was knowledgeable and so easy to work with. They took care of all the details. The car tutorial by Susan was so helpful! They made buying a n More

by rousseaufive1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Emily Blose
July 06, 2022

First class operation. Jonathan Kumar made my first BMW purchase an easy one. Great to work with and very smooth process. Highly recommend. More

by Eanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
June 30, 2022

Fantastic customer service from start to finish - thorough and comprehensive but clear and to the point. Thank you! More

by PD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
June 30, 2022

Many thanks to Paul on his stewardship in getting the BMW iX ready to go for me within six weeks of my first e-mail to him. Once I was able to pickup, Susan (the resident BMW Genius) was comprehensive and t More

by PD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
June 29, 2022

Paul and Susan are the best in the business. We had a great experience buying our new X7! More

by steven.testa12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
June 28, 2022

Excellent service would do business with again my sale man Nick was great!! He took the time to answer all the questions I had and even got the car lined up to ship out of state. More

by mikkelsonerik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norman
June 23, 2022

Emily was great to work with - she was very professional and was very good with communicating status. I appreciated her help with picking options that would help with resale. More

by rjmanning948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Blose
June 23, 2022

Thank you Paul and everyone at the BMW store. We had a great experience getting our new x5. More

by chriss.swain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
June 22, 2022

Paul was super helpful, honest and easy to deal with. Answered all my questions and made the process super easy! Susan was super knowledgeable about everything I needed to know about the car and answere More

by bishopet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
June 22, 2022

Paul and Eric were courteous, professional and direct when I showed up to buy out my 2 leases unannounced prior to interest rate hikes. So glad I choose The BMW Store to work with and look forward to mak More

by uncth82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Eric Fender
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