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The BMW Store

Cincinnati, OH

5.0
1,540 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,540 reviews

August 12, 2022

Jonathan, Ric and Susan made this a great experience for us. With the supply chain delays of 2022, they showed lots of patience with our frequent silly questions and inquiries on order status. When Delivery More

by roketsled
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Jonathan Kumar
August 01, 2022

Very helpful, friendly people. Paul made ordering our BMW X3 an easy and smooth experience. Susan is extremely knowledgeable of the features and functions of the BMW X3 and cover More

by aburck3087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
July 29, 2022

It took almost 10 months to get the car here, but Dean hung in there and called me back when the car was available at the BMW store. When I arrived, the car was ready. We completed the logistics and c More

by rbdenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward
July 26, 2022

Just purchased my first BMW, an X3 from The BMW Store. Had a great experience at the dealer and I love the car. I highly recommend them if you’re interested in a BMW!! More

by wweyand
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Jonathan Kumar
July 23, 2022

Emily was kind, honest and professional to me in the process of buying a car. More

by emyou97401
Recommend Dealer
Yes
Employees Worked With
Emily Blose
July 22, 2022

Paul and Susan were awesome, answered all my questions and made me feel very comfortable. Fast and efficient service. I highly recommend! More

by gyousif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
July 19, 2022

Rick and Dean are always great to deal with. Professional and knowledgeable they go out of their way to make buying a new car great experience. Will definitely buy from them again! More

by oggiehh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Dean Stathes, Susan Ward, Eric Fender
July 18, 2022

I recently purchased a new car from Jonathan and the experience could not have been smoother. He was extremely professional and knowledgeable from the beginning of the process to walking out the door wi More

by crkaer19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
July 12, 2022

Everyone Is very courteous, responsive and answer questions well. Paul Kolleck was quick to help me More

by Cynthia.coo.chua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Eric Fender
Jul 12, 2022 -

Cynthia.coo.chua responded

Thank you

July 09, 2022

They did not pressure me at all. Dean helped me get exactly what I wanted. They helped me understand exactly how to work my new SUV before I left. They called and checked on me after More

by Valerie.Schlemann.teach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Eric Fender
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