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The BMW Store

Cincinnati, OH

5.0
1,540 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,540 reviews

September 09, 2022

Tremendous overall experience, great dealership set up no pressure and very very professional overall group!! More

by tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
September 09, 2022

Top notch experience with a top notch and knowledgeable staff. I am thankful to have it locally for any issues/questions I may have. More

by Cpullins23@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
September 08, 2022

Paul and the entire team is amazing. Fantastic communication. Professional. Supportive. An overall superb experience . More

by Shelley
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
September 03, 2022

Emily knew what vehicle I wanted and for over 3 months was reaching out to me with vehicle after vehicle. The last vehicle she sent to me I decided to go see. While that didn’t fit the bill she did mentio More

by Jbetts58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jemar DuBose, Jonathan Kumar, Emily Blose
September 01, 2022

The buying experience was great from start to finish, and I of course love the new X3. The BMW store is the best around. More

by Peter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Emily Blose
August 19, 2022

I've been working with Paul for 6 years and he continues to provide outstanding service. The purchase of my lease was hassle-free, convenient and efficient. Eric completed all of the finances with experti More

by Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Eric Fender
August 19, 2022

Would not recommend this location the service provider, Matt insisted that the wheel speed sensor part on my 2021 X4 w/ 13,000 miles was not covered under warrenty b/c it was cut due to outside influences. More

by Asia Elliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
August 18, 2022

Emily is amazing, there was no pressure what so ever, which I love. She is knowledgeable and very professional. At one point we told her we were going to look at a couple of other places we were interest More

by thunter0126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Susan Ward, Eric Fender, Emily Blose
August 15, 2022

Paul makes the buying process easy and quick. This is our second sale with him and he continues to provide knowledgeable insights about updates and features of the car. As always, Susan is hel More

by blackac15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
August 14, 2022

The sales process from Lease to Purchase was very smooth. Both Paul and Jemar were very personable and professional. More

by lkelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
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