The BMW Store
Cincinnati, OH
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Paul Kolleck, Eric Fender, and the rest of the staff at the BMW store did a great job with our purchase of an X5 we were finishing the lease period. the BMW store did a great job with our purchase of an X5 we were finishing the lease period. More
Julian made my experience at the BMW store amazing. I have been a life long Mercedes customer but no more. His service and attention to detail was awesome. I was able to walk in and out inside of 40 I have been a life long Mercedes customer but no more. His service and attention to detail was awesome. I was able to walk in and out inside of 40 minutes. The car is great too! More
Emily truly made buying my new BMW a completely painless and easy process. She walked me through each step and had all the paperwork ready for me when I showed up to pick up my car. Susan was so helpful w and easy process. She walked me through each step and had all the paperwork ready for me when I showed up to pick up my car. Susan was so helpful with set up. Everyone was super friendly! More
Recently had a new-to-me certified used BMW X3 M40i purchase towed bc I suspected an engine issue due to a loud squealing and grinding noise. I was absolutely nervous as to the problem. Matt Carelock purchase towed bc I suspected an engine issue due to a loud squealing and grinding noise. I was absolutely nervous as to the problem. Matt Carelock stayed with me via text through the entire process. The service mgr took extra time to discover any potential problems. Had oil change as well. Reset software as that was the potential issue. Everything checked out. I felt confident having the experienced service personnel and client mgr. Matt Carelock is knowledgeable, caring, BMW expert. And, my car was covered by my warranty! More
I recently had an opportunity to upgrade my 2018 BWM to a 2021. Julian is perfect to work with and makes the process smooth, quick and easy! Susan is great. Always available to help me learn everything my ne 2021. Julian is perfect to work with and makes the process smooth, quick and easy! Susan is great. Always available to help me learn everything my new car has to offer! Best service around! More
I’m am a big fan of and highly recommend the BMW Store, as I recently bought my second car from them, a beautiful Black 2 Series. Mat S. was an absolute pleasure to work with, for he is super professional as I recently bought my second car from them, a beautiful Black 2 Series. Mat S. was an absolute pleasure to work with, for he is super professional, understanding, supportive, engaging and enthusiastic , You can tell he really loves what he does, through the exceptional customer service he provides. Thank you Mat S. and the beautiful BMW Store, More
The car purchasing process was friendly, convenient, and efficient. I really appreciated the thorough explanation about how to use my new car. efficient. I really appreciated the thorough explanation about how to use my new car. More
Everyone at the BMW Store is always great to work with. I would recommend Paul to anyone that was looking for a great experience buying a BMW. I would recommend Paul to anyone that was looking for a great experience buying a BMW. More
My first time buying a BMW and I was very impressed with the entire staff but especially with Emily Blose in the sales department. She greeted me at the door and made me feel comfortable and was so knowledg the entire staff but especially with Emily Blose in the sales department. She greeted me at the door and made me feel comfortable and was so knowledgeable of BMW products. The car that I decided to purchase had not yet been shipped and for two months she updated me weekly on the status of my car leaving the port. She was so helpful and always with a quick response to any of my questions. I have to be honest, one of the reasons I went with the BMW instead of Merecedes or Audi was because of Emily. More