The BMW Store
Cincinnati, OH
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A customer for life. I had my first interaction with The BMW Store and I’ll definitely be back for my next vehicle. The salesmen Paul Kolleck was amazing. I called and in I had my first interaction with The BMW Store and I’ll definitely be back for my next vehicle. The salesmen Paul Kolleck was amazing. I called and informed him of the specific vehicle I was interested in and what time I’d be arriving at the dealership. When I arrived the vehicle was ready for a test drive. He took his time explaining the features. He asked what were my thoughts and where I was in the process. I didn’t feel any pressure and he didn’t put on the ole heavy sales pitch, but he was available to answer any questions I had. A couple days later and I’m the owner of a new X6. Paul provided a very pleasant buying experience. I can’t leave out Susan Ward, BMW Genius, who really is a genius!! She thoroughly explained all the bells and whistles, making sure I was able to operate the basics and much more before rolling off the lot. I could go on and on about the entire staff I interacted with, including the finance manager. If you’re looking for a BMW see Paul at The BMW Store you won’t be disappointed!! More
My wife and I have been BMW owners for years. We have done business with dealers all over the USA as we moved around. Hands down BMW Store is the best in every aspect. We have purchased three We have done business with dealers all over the USA as we moved around. Hands down BMW Store is the best in every aspect. We have purchased three cars with Nick and every single time it’s a very smooth enjoyable process. We feel at home when we are at the dealership and would encourage anyone in the market for a car to join the BMW Store family. Thank you to Nick and the rest of the team for continuing to exceed our expectations. More
This is my third BMW and my third opportunity to work with Paul Kolleck. I met with Paul a few weeks ago, decided on the model, and just as he said the car was here ready to be delivered. Susan was v with Paul Kolleck. I met with Paul a few weeks ago, decided on the model, and just as he said the car was here ready to be delivered. Susan was very helpful explaining all the new features and helping me with my preferred settings. You have a great team there that makes the task of obtaining a car, often stressful, easy and comfortable. Since I am a converted BMW driver, I hope I will see and work with Paul and Susan when is time to upgrade in a couple of years. More
Paul was great to work with- very attentive and thorough throughout the entire process. Susan was incredibly helpful explaining all of the features of the car and its technologies. Very responsive after the throughout the entire process. Susan was incredibly helpful explaining all of the features of the car and its technologies. Very responsive after the car was home and I had some questions, too! Couldn't imagine purchasing a vehicle anywhere else. More
The whole process of buying a car from Paul Kolleck was very easy. At no time did I feel pressured into anything. Paul kept me updated until the car was at the dealers. When I arrived to pick it up it was very easy. At no time did I feel pressured into anything. Paul kept me updated until the car was at the dealers. When I arrived to pick it up it was a painless process, paperwork was all ready, Jemar was very helpful. Susan was very helpful with setting everything up. Ric introduced himself and checked I was happy, then was very helpful later in the day, taking me to my old car that I had left something in. A very friendly team and I wouldn’t hesitate to recommend them. More