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The BMW Store
Cincinnati, OH
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I had an exceptional car buying experience with Julian from The BMW Store in Cincinnati, OH. Despite the geographical distance between us, Julian's professionalism, attention to detail, and efficiency wer from The BMW Store in Cincinnati, OH. Despite the geographical distance between us, Julian's professionalism, attention to detail, and efficiency were remarkable. He expertly guided me through the process over the phone while I was in Miami. Julian's knowledge of BMW vehicles was extensive, and he provided thorough information and timely responses. The BMW Store in Cincinnati and Julian exceeded my expectations, delivering a seamless and satisfying buying experience. I highly recommend Julian and The BMW Store for their exceptional service, even from a distance. More
This is the first BMW I have owned. I was very impressed with the friendliness, efficiency and professionalism of everyone I met, especially Paul and Susan. They made the transaction I was very impressed with the friendliness, efficiency and professionalism of everyone I met, especially Paul and Susan. They made the transaction easy and fun. I will definitely recommend them and the BMW Store to my family, friends and fellow realtors. Thank you for a wonderful experience! More
Jonathon did a great job. We dropped in unannounced to look at a 500 series sedan that turned out to be to small for my 6’5” frame. He called a couple of weeks later that he We dropped in unannounced to look at a 500 series sedan that turned out to be to small for my 6’5” frame. He called a couple of weeks later that he had an x5 we should test drive which we ended up buying. More
Dean was a great help guiding me through the process of buying out my lease. Since my car isn't made anymore (440i hardtop convertible), and it has very low mileage (8,300), Dean certainly appreciated why buying out my lease. Since my car isn't made anymore (440i hardtop convertible), and it has very low mileage (8,300), Dean certainly appreciated why buying the car made sense to me. He let me know what needed to be done when, and what options were available for extending my service contract. I'm very happy with the BMW Store, Dean, Ric and Jemar for making my "old" car purchase so easy. More
Paul stayed late to help us, was able to get us exactly what we wanted. Susan was also EXCELLENT helping us learn all the features of our new car. Our finance manager Eric also provided excellent guidance what we wanted. Susan was also EXCELLENT helping us learn all the features of our new car. Our finance manager Eric also provided excellent guidance and assistance to finish the deal. Very happy and would not hesitate to return. More
I purchased a pre-owned car remotely from California. There were a lot of ways this deal could have gone sideways but the team at The BMW Store kept everything on track. They are very professional and There were a lot of ways this deal could have gone sideways but the team at The BMW Store kept everything on track. They are very professional and delivered an exceptional purchase experience. Special recognition to John Beam for coordinating the process. More