
The BMW Store
Cincinnati, OH
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Great experience working with the BMW team. This was the fourth car I bought from the BMW Store, all with the same high level of service. This was the fourth car I bought from the BMW Store, all with the same high level of service. More
Wonderful service. Nice people to work with - very knowledgeable and no pressure. Would definitely buy or service my car here !! Nice people to work with - very knowledgeable and no pressure. Would definitely buy or service my car here !! More
Excellent service. Developed an issue that would not be covered under CPO warranty to the tune of $2500. I was disappointed in BMW at this point. After discussion with Developed an issue that would not be covered under CPO warranty to the tune of $2500. I was disappointed in BMW at this point. After discussion with Matt my service writer a solution was proposed. He discussed this issue with the service manager. He agreed that BMW NA would cover the cost. This is exceptional goodwill to keep me a happy customer. More
This has been my best experience buying a car. My sales agent Amy was outstanding!! Frank the manager was great!! so was Susan and Eric. From the time we entered the door of the store all the staf My sales agent Amy was outstanding!! Frank the manager was great!! so was Susan and Eric. From the time we entered the door of the store all the staff members were welcoming. The reception was very warm. Our car was delivered on time, with all the options we selected. The car was beautiful!! The service at 'The BMW Store was outstanding'. Makes me want to buy another car from them. More