The BMW Store

Paul was great and they made everything easy. Definitely highly recommend seeing them if you are in the market. Definitely highly recommend seeing them if you are in the market. More

John Beam was great to work with. Only negative thing about the process was waiting to see the Finance department to complete the transaction. Only negative thing about the process was waiting to see the Finance department to complete the transaction. More

The buying/leasing process has always been easy and efficient. Customer service is great as well. efficient. Customer service is great as well. More

Best car purchase ever, from my perspective. I'm 80 years on this earth and have bought mucho automobiles. I'm looking forward to a great relationship with the BMW Store. I'm 80 years on this earth and have bought mucho automobiles. I'm looking forward to a great relationship with the BMW Store. More

Excellent and timely customer service. Straight forward buying process and financing. Vehicle delivered as promised. Straight forward buying process and financing. Vehicle delivered as promised. More

Great customer service from everyone. Even despite some delays in getting the car that was out of the dealers hands, everyone was great in communicating and going out of their way to get Even despite some delays in getting the car that was out of the dealers hands, everyone was great in communicating and going out of their way to get it to us as soon as they could. More

Great customer service. Very efficient. Everything delivered as promised. Planning on buying my next car from them as well. Very efficient. Everything delivered as promised. Planning on buying my next car from them as well. More

I had a fantastic experience at the BMW Store. I purchased an i4 in August 2023. I had an incredibly positive experience across the board. Jonathan Kumar was my salesperson and he did a great job I purchased an i4 in August 2023. I had an incredibly positive experience across the board. Jonathan Kumar was my salesperson and he did a great job—always communicating with me, answering my many questions and never pressuring. Susan explained all the technology to me in a simple and easy-to-understand way. Finally, Eric in Finance helped me structure the purchase in the best way for me, which was much appreciated. Each person I met was genuinely nice and supportive. Highly recommend! More

Great purchase experience at The BMW Store in Cincinnati. Worked with Jonathan Kumar to order an X3M...lapse time between order placement to delivery was about 5 weeks. The whole process was low pressure and Worked with Jonathan Kumar to order an X3M...lapse time between order placement to delivery was about 5 weeks. The whole process was low pressure and enjoyable. Jonathan was very knowledgeable and provided option advice during the vehicle order process. Jonathan was very responsive to email questions (even after business hours) and thorough in providing answers. Finance through BMW was very transparent NO HIDDEN/SURPRISE FEES/NO ADM...the number they quote you at day one of the process remained unchanged. Highly recommend Jonathan and The BMW Store for your next purchase. More

I have been a customer of the BMW store since 2007. I've never had anything but exceptional service from every facet of the dealership. Paul Kollek has worked with me for over 10 years and I will never I've never had anything but exceptional service from every facet of the dealership. Paul Kollek has worked with me for over 10 years and I will never go anywhere else. The vehicles are of course, superb, but the service, professionalism, and outstanding attention to detail, keep me coming back again and again. In addition, Susan went over all the technical features of the new car in detail which was extremely helpful. The financial process with Eric took just a few minutes and was super efficient. More