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The BMW Store
Cincinnati, OH
1,648 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,648 reviews
June 13, 2013
Darrin Penrod was a friendly sales person to work with. He had a wide breadth of knowledge about BMW. The price was high but it seemed to be a well maintained vehicle. He had a wide breadth of knowledge about BMW. The price was high but it seemed to be a well maintained vehicle. More
by windjammer222
Employees Worked With
Darrin Penrod
June 13, 2013
I went to the BMW Store In Cincinnati looking to compare diffrent SUV's. Mind you my mind was set on the X6. I met Mr Stathes and he took the time to take me through the whole process of not only acquirin diffrent SUV's. Mind you my mind was set on the X6. I met Mr Stathes and he took the time to take me through the whole process of not only acquiring the X6 but customizing it to my taste. After going through the many alternatives and previewing the car on-line (great feature), I decided to proceed. Dean and the BMW Store team took care of every detail of this normally lengthy process. I travel constantly for work and it was a great feeling to get an e-mail and a phone call from Dean at the begining of the week to let me know my car was ready for pick-up. I came home from e red-eye and went to the dealer, all the energy that was lost in the flight came back when I arrived and saw my new car. They put a bow on it, I dont know if they knew it was my birthday that week but it is and was the little things and the ease of the transactions that made this experience such a Great One! Thank you, More
by jjaner8
June 10, 2013
I made an appointment with Darrin Penrod to look at a car.Everyone I encountered was friendly and professional.I really liked the car(330ci),made an offer to buy, and they were able to make the numbers w car.Everyone I encountered was friendly and professional.I really liked the car(330ci),made an offer to buy, and they were able to make the numbers work for me. The entire transaction was smooth and efficient. It can't get much better. More
by mickey67
Employees Worked With
Darrin Penrod
June 01, 2013
This was my 3rd purchase of a used 5 series from this dealership and my experience with darrin was my best overall. He took the time to explain everything on my 2012 BMW 535i. Great experience! dealership and my experience with darrin was my best overall. He took the time to explain everything on my 2012 BMW 535i. Great experience! More
by Rcarpenter45243
Employees Worked With
Darrin Penrod
May 30, 2013
The BMW Store in Cincinnati made my first BMW experience a pleasurable one. My sales person Brad went out of his way to make me happy, and provided a very thorough overview of the car upon delivery. I wou a pleasurable one. My sales person Brad went out of his way to make me happy, and provided a very thorough overview of the car upon delivery. I would recommend you shop here. More
by kriegel
Employees Worked With
Brad Weinstock
May 25, 2013
Paul Kolleck was very friendly and extremely thorough in going over the mechanics of the car before I drove it off the lot. I received a follow-up call from him several days after the purchase to see how I going over the mechanics of the car before I drove it off the lot. I received a follow-up call from him several days after the purchase to see how I liked it and suggested I come in if I had any further questions. My experience was a pleasurable one and I would recommend Paul to anyone interested on a new or used car. Rona Plotnick More
by pppppp
May 21, 2013
Overall experience at the BMW Store Cinci was great! Customer Service was excellent, not only from the employee working with us but all of the sales people at the store. They were very considerate and Customer Service was excellent, not only from the employee working with us but all of the sales people at the store. They were very considerate and flexible with us. Chris Lykins took the time to understand our needs and went above and beyond his duties to explain the best option for us. I would reccomend the BMW store in Cincinnati to everyone! More
by Yantzie
May 21, 2013
My experience at The BMW Store was wonderful from start to finish! The sales associate (Dean) and the business manager (Conor) were exceptional! I had a unique situation and they were patient and worked re to finish! The sales associate (Dean) and the business manager (Conor) were exceptional! I had a unique situation and they were patient and worked relentlessly to ensure everything worked out to my satisfaction. No doubt, I will definitely recommend The BMW Store as the dealership to make that new or used car purchase. Thanks again. More
by Used2010
May 20, 2013
I have purchased 3 new BMWs from The BMW Store. I have purchased them all from Paul Kolleck. Paul and everyone else at The BMW Store are true professionals. purchased them all from Paul Kolleck. Paul and everyone else at The BMW Store are true professionals. More
by maxx5993
May 19, 2013
Absolutely love this dealership! People travel from all around the area just to come to THIS dealership. You won't get better service! If you are in the market for a Mini Cooper, John Beam is the best b around the area just to come to THIS dealership. You won't get better service! If you are in the market for a Mini Cooper, John Beam is the best by far. Nothing hidden- no scams. You will love it. More
by Loriee
