The BMW Store

Susan was very helpful in locating a MINI that had all of the features we wanted. She was very responsive to all of our communications and kept us updated regarding the arrival of our MINI at the dealership the features we wanted. She was very responsive to all of our communications and kept us updated regarding the arrival of our MINI at the dealership. Susan was very knowledgable about the MINI and all of it's features. More

Chris and The BMW Store made my new car purchase painless and easy. Chris followed my car through production and kept me in the loop. He even loaned a car to me to use while I waited for my new one. A gre and easy. Chris followed my car through production and kept me in the loop. He even loaned a car to me to use while I waited for my new one. A great experience. More

Very friendly, knowledgeable, and well-informed sales personnel; excellent facilities; good inventory. This dealer is oriented toward matching the customer with the vehicle best suited to them. MINI is personnel; excellent facilities; good inventory. This dealer is oriented toward matching the customer with the vehicle best suited to them. MINI is an outstanding automobile, and the parent company, BMW, is unsurpassed in quality and engineering for automobiles marketed to the general public. I have been a customer since 1988 and have owned two BMWs and two MINIs. I have no plans to change direction in the future. Curt Ellison More

This is the type of an experience that every prospective buyer should have. It was about getting to know your customer. By getting to know your customer Jay was able to connect personally and professionally buyer should have. It was about getting to know your customer. By getting to know your customer Jay was able to connect personally and professionally. We talked about everything as well as my desire to purchase a Mini. As he found out more about my expectations, he was able to change the Mini model to the one that offered me the comfort and performance that would make me a satisfied long term customer. Great Car, Great Experience. ray sabbatine lexington, ky More

Julian is a very friendly person that is helpful in buying process. He made my expereince a pleasant one. He went beyond the usual to help with a custom delivery that really surprized my wife with he buying process. He made my expereince a pleasant one. He went beyond the usual to help with a custom delivery that really surprized my wife with her first BMW. Thank you. More

Great experience for me. The BMW store staff showed a great deal of professionalism and capability. When discussions on the various financial trade-in, pricing, etc came up, the sales manager I worked w great deal of professionalism and capability. When discussions on the various financial trade-in, pricing, etc came up, the sales manager I worked with was very competent and quick to understand all aspects of the discussion. Product pricing was good and very appropriate for the value provided. More

Whitney was great to work with. She was very knowledgeable and helpful. I will definatley tell my family and friends who may be looking for a new car. knowledgeable and helpful. I will definatley tell my family and friends who may be looking for a new car. More

Everything was great!! My salesman was a pleasure to work with! And I LOVE my new car! I will certainly recommend the Cincinnati BMW store!!! work with! And I LOVE my new car! I will certainly recommend the Cincinnati BMW store!!! More

This was our first experience with BMW Cinci and we were very pleased with their customer service. I would definitely use them again and would recommend them to others. very pleased with their customer service. I would definitely use them again and would recommend them to others. More

Darrin was a pleasure to work with. He was very quick to respond to my email questions with the information I was looking for. Overall I had a great experience dealing with Darrin and the BMW store. respond to my email questions with the information I was looking for. Overall I had a great experience dealing with Darrin and the BMW store. More