The BMW Store

Hank Stallings did a great job taking care of my needs. He treated my wife very well and had everything ready to go upon our arrival. Excellent experience. He treated my wife very well and had everything ready to go upon our arrival. Excellent experience. More

Great service and attention to detail as we received our new vehicle. Best experience in the region. Jonathan Kumar was a pleasure to work with. new vehicle. Best experience in the region. Jonathan Kumar was a pleasure to work with. More

Very professional and always seek to make sure you have the best customer service before and after purchase. the best customer service before and after purchase. More

Buying/leasing a new car is not one of my favorite things to accomplish. For me, however, every 12 to 14 years, it becomes a necessity. This past November 2023 after reading Consumer Reports magazine and see to accomplish. For me, however, every 12 to 14 years, it becomes a necessity. This past November 2023 after reading Consumer Reports magazine and seeing that BMW models were rated number one out of about 20 manufacturers, I decided to visit The BMW Store on Stewart Road, off of I-71. Emily, the salesperson who worked with me, was a joy. She was friendly, knowledgeable, patient and helped to put me at ease regarding the whole car buying/leasing process… and with no pressure. She listened to my new car goals and helped to locate a BMW X1 that fit my needs and timetable. Other BMW Store employees who I worked with me through the process (Susan at the front desk) were also courteous, patient and knowledgeable. Emily continues to be my helpful “go to” contact at the dealership should I need anything. My experience working with The BMW Store has been a pleasure. I recommend them to anyone considering a luxury car purchase or lease. I’ve been surprised, in a good way, and impressed. Good Customer Service is still alive and it’s succeeding at The BMW Store. More

I came back to The BMW Store for their competency, expertise and excellent service. My vehicles are awesome and the purchases and service experiences have been pleasant and rewarding. expertise and excellent service. My vehicles are awesome and the purchases and service experiences have been pleasant and rewarding. More

Jonathon Kumar, so helpful and knowledgeable. Did not make fun of a 63 year old lady who wants a manual transmission before they aren't made anymore. Everyone from the dealership was so nice. Loo Did not make fun of a 63 year old lady who wants a manual transmission before they aren't made anymore. Everyone from the dealership was so nice. Looking forward to learning all the bells and whistles on my car and going back for my orientation. Easy sales process, understandable options and knew the price going in. Eric in finance was hysterical and easy going. More

Everyone is always very pleasant to work with and excellent at returning emails and phone calls. excellent at returning emails and phone calls. More

A very nice facility with great people who are there to help you get a new or preowned BMW help you get a new or preowned BMW More

Great sales process. Quick to respond and attentive to the questions asked. Made the buying process simple. Quick to respond and attentive to the questions asked. Made the buying process simple. More

I really was amazed how simple and quick the whole process was…Susan and Paul were both great and we can’t be happier with the process and the cars. process was…Susan and Paul were both great and we can’t be happier with the process and the cars. More