The BMW Store

I enquired about CPO 2010 328i X-drive using the on-line service that the dealer has on their website and asked two questions about the car. Within 5 minutes, I received an e-mail reply from Tony, the Sales service that the dealer has on their website and asked two questions about the car. Within 5 minutes, I received an e-mail reply from Tony, the Salesman, as well as a voicemail answering my questions about the car. I asked hime to hold the car and went to see it the following day. The sales staff were very professional and there was never any pressure put on me to buy the car or any other car they had for sale. The sale and resulting paperwork was finalized in a very friendly, "no pressure" manner which I appreciated. There were a few minor things that had to be taken care of and they were completed within a few days to my satisfaction. The car was even personally delivered to my house by the Salesman in person - which was very convenient, as I live an hour and a half away from the selling dealer. I have been contacted by both the Salesman and his Manager to find out if I have any concerns about the car and they have been great in responding to me. I will recommend this dealer to anyone who is interested in buying a BMW from a group of people who are caring and honest as well as true car enthusiasts. More

I have purchased three cars from Tony at the BMW Store. Best car buying experience of my life and I've been buying cars for 40 years. Go see him, you won't regret it. Great service, great pricing. The l Best car buying experience of my life and I've been buying cars for 40 years. Go see him, you won't regret it. Great service, great pricing. The last car I bought I had to most of the work from 900 miles away. Tony made it easy, getting the car to my wife to test drive, picking up our trade-ins, cleaning them out, and having ALL of the paperwork ready for me when I got there. Thanks Tony More

Chris Lykins is a top notch professional. He took the time to understand our needs, walked us through our options and was very helpful as we selected the perfect vehicle. On delivery, he explained the f time to understand our needs, walked us through our options and was very helpful as we selected the perfect vehicle. On delivery, he explained the features of our new 3 Series and made sure that we understood every aspect of a what has become a totally pleasurable driving experience. The entire staff at The BMW Store is to be commended for being customer service and quality oriented, and Chris is a real standout. Hands down, this was the easiest and most pleasant car purchase experience we have had. More

Darrin was terrific! Wish all car buying experiences were as pleasant as this one was for me. When I'm in the market for another BMW this is the first place I'll check out were as pleasant as this one was for me. When I'm in the market for another BMW this is the first place I'll check out More

My first contact with Darrin was via my inquiry over the Internet. He responded to my that same day. We set up a time for me to come in which turned out to be not so nice a day due to weather. Nontheless, D Internet. He responded to my that same day. We set up a time for me to come in which turned out to be not so nice a day due to weather. Nontheless, Darrin cleaned off the car and we took it for a test spin. We negotiated a price for the BMW and for my trade in which I thought was very fair. I bought the car that same night. Darrin sent me to Connor who got me a very good financing rate and away I went. I am extremely happy with my purchase and it was an absolute joy to work with both Darrin and Connor. I will buy from this dealership again and have passed on my experience to other potential BMW buyers. Thanks again, Marc Bohnert More

My experience with The BMW Store was great! I would definitely recommend the dealership to others. They were very organized and the delivery of my BMW was excellent. Darrin and Conor made it a great ex definitely recommend the dealership to others. They were very organized and the delivery of my BMW was excellent. Darrin and Conor made it a great experience for me. I hope that the future brings me another BMW. I am so happy with my ultimate driving machine. It is an amazing ride! Thanks! More

All of the people I worked with were friendly and particularly accommodating for my needs (meeting times, test drive opportunities, returning messages). Julian, the salesperson who I worked with, wa particularly accommodating for my needs (meeting times, test drive opportunities, returning messages). Julian, the salesperson who I worked with, was both understanding and good-natured. My buying experience at the BMW store was positive. More

I recently purchased a new car at the BMW store and overally it was a pleasant experience. They were extremely helpful and treated me very fairly. Having dealt with them before I must say that the re overally it was a pleasant experience. They were extremely helpful and treated me very fairly. Having dealt with them before I must say that the repersentative I dealt with, Chris Lykins, was the best. I had dealt with 2 others in the past and although they were good they did not have the enthusiam or knowledge of the cars that Chris had. He also reconfigured the car I was planning to order to save me money. The buying process was a painless as spending a lot of money can be. The only thing I would rate less than stellar was their pricing. I had checked the average prices people paid nationally and it was less than I paid. In my case convience played a role not just price. However, they made the trade process easy and their price was within the online values. More

Great experience overall. The sales representative was Great experience overall. The sales representative was very willing to work with us in finding what we needed in the new and the used inventory as w Great experience overall. The sales representative was very willing to work with us in finding what we needed in the new and the used inventory as well. More

Purchased two used BMWs from John. The first was completed long distance as our son had an immediate need. He treated our son well and took care of him. The experience was so easy and pleasant that completed long distance as our son had an immediate need. He treated our son well and took care of him. The experience was so easy and pleasant that we went back to John to purchase a second car. This car was also purchased over the phone, though I did pick it up in person this time and everything went smoothly. Besides the purchase, the service center has helped maintain three different cars for our son who attended college in the area and lives 2+ hours away now. We had checked out dealerships prior to our son attending school in the area so that we had a service dept lined up before he took an older car to school. Since we were pleased with the service, when we needed a newer used car, we went there first. More