
The BMW Store
Cincinnati, OH
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I am very satisfied with initial discussions, explanations, business matters, and drive-away orientation. The deail was efficient, friendly and fair. The dealership is well managed, and the cus explanations, business matters, and drive-away orientation. The deail was efficient, friendly and fair. The dealership is well managed, and the customer engagement was stellar. Thanks for your professionalism. More
Hello, I was impressed with this dealership from my first visit and the enitre process through the pick-up of my new 335ix. Dean Stathes was very knowledgeable about the products as well as sharing info visit and the enitre process through the pick-up of my new 335ix. Dean Stathes was very knowledgeable about the products as well as sharing information pertaining to my wants and needs. I was treated with respect and courtesy by the entire staff that I met and dealt with. I will recommend this dealership to others and was very pleased with my new BMW 335ix. More
I highly recommend BMW Store for a professional I highly recommend BMW Store for a professional experience. This was the first time I bought car over the internet. Darrin was great to work wi I highly recommend BMW Store for a professional experience. This was the first time I bought car over the internet. Darrin was great to work with. He answered every question I asked. He sent me extra pictures of things I wanted to see on the car. I had to travel a long distance to travel to get car, and I had no surprises. The car was just as I was told. When I got there all the people were very helpful. I was given all the time I needed to check out the car. The paper work was set and waiting. I was on my way in very little time. The price was worth the drive. I will be checking with them on my next car need More
This was my second car purchase from Paul Kolleck. He was very helpful to me as I determined whether or not to trade in my 7-series for a new 650i Gran Coupe. He was patient and good natured and worked was very helpful to me as I determined whether or not to trade in my 7-series for a new 650i Gran Coupe. He was patient and good natured and worked hard to get to the right price for me. Thanks! More
This is the second time I've worked with Paul to purchase a car. He was very helpful and worked with me to reach a great deal. Once I decided to move foward with the purchase, he accelerated getti purchase a car. He was very helpful and worked with me to reach a great deal. Once I decided to move foward with the purchase, he accelerated getting the paperwork done and the car cleaned up so I could take it home that day. Great experience overall. More
This is the third car I have bought from the BMW Store. Both the wonderful cars and great service keep me coming back. Dean Stathes was extremely nice and very helpful in pointing me to the right car, a n Both the wonderful cars and great service keep me coming back. Dean Stathes was extremely nice and very helpful in pointing me to the right car, a new X1. He was knowledgeable and answered all of my questions More
John Beam delivered the best customer experience I have had while looking for a new car. I would highly recommend him to family and friends. I will always consider driving 35 miles to the BMW Store in Ci had while looking for a new car. I would highly recommend him to family and friends. I will always consider driving 35 miles to the BMW Store in Cincinnati for all of my car needs. Sincerely, The Dierker Family More
Darrin was informative and professional. We reviewed several cars and he was patient and knowledgable. He also arranged time with a mechanic to review my car. Great experience. several cars and he was patient and knowledgable. He also arranged time with a mechanic to review my car. Great experience. More
After driving Mercedes Benz for 40 years, I opted to investigate BMW when I was to replace my 2004 E-500 4W MB. I had previously looked at BMW a number of years ago but found that at that time BMW auto investigate BMW when I was to replace my 2004 E-500 4W MB. I had previously looked at BMW a number of years ago but found that at that time BMW automobiles mostly lacked automatic four wheel drive which I needed in the event of needing to be out late at night in the winter. I now find that BMW has X-Drive (BMW version of automatic four wheel drive) in almost all models. I dealt with Paul Kolleck upon the recommendation of neighbors who are BMW enthusiasts. My friends were right. Paul is very professional, patient, thoroughly informed and highly trained in the intricacies of the complex electronics, honest and reliable. My 550i-X Drive was delivered in record time. The BMW-USA website "Track Your Car" option was fun and exciting to check on daily. The car is a magnificant automobile which wants to strut its stuff all the time. Of course, the famous BMW roadability is far greated than any MB I ever owned. The electronics are still under study but I find it less daunting than I anticipated. Paul has been my willing tutor. It has been a long time since I enjoyed purchasing an automobile this much. EHM More
Tim Gabbard was very helpful in deciding the type of car we were looking for. He introduced us to Chris Lykins in sales who was excellent in follow up and knowledge. Chris was very helpful in helping us bui we were looking for. He introduced us to Chris Lykins in sales who was excellent in follow up and knowledge. Chris was very helpful in helping us building the car my wife really wanted. Chris ordered the car and kept us abreast of its progress. The car was exactly the way we wanted and the as always the delivery was the icing on the cake. More