The BMW Store
Cincinnati, OH
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My experience with The BMW Store was great! I would definitely recommend the dealership to others. They were very organized and the delivery of my BMW was excellent. Darrin and Conor made it a great ex definitely recommend the dealership to others. They were very organized and the delivery of my BMW was excellent. Darrin and Conor made it a great experience for me. I hope that the future brings me another BMW. I am so happy with my ultimate driving machine. It is an amazing ride! Thanks! More
All of the people I worked with were friendly and particularly accommodating for my needs (meeting times, test drive opportunities, returning messages). Julian, the salesperson who I worked with, wa particularly accommodating for my needs (meeting times, test drive opportunities, returning messages). Julian, the salesperson who I worked with, was both understanding and good-natured. My buying experience at the BMW store was positive. More
I recently purchased a new car at the BMW store and overally it was a pleasant experience. They were extremely helpful and treated me very fairly. Having dealt with them before I must say that the re overally it was a pleasant experience. They were extremely helpful and treated me very fairly. Having dealt with them before I must say that the repersentative I dealt with, Chris Lykins, was the best. I had dealt with 2 others in the past and although they were good they did not have the enthusiam or knowledge of the cars that Chris had. He also reconfigured the car I was planning to order to save me money. The buying process was a painless as spending a lot of money can be. The only thing I would rate less than stellar was their pricing. I had checked the average prices people paid nationally and it was less than I paid. In my case convience played a role not just price. However, they made the trade process easy and their price was within the online values. More
Great experience overall. The sales representative was Great experience overall. The sales representative was very willing to work with us in finding what we needed in the new and the used inventory as w Great experience overall. The sales representative was very willing to work with us in finding what we needed in the new and the used inventory as well. More
Purchased two used BMWs from John. The first was completed long distance as our son had an immediate need. He treated our son well and took care of him. The experience was so easy and pleasant that completed long distance as our son had an immediate need. He treated our son well and took care of him. The experience was so easy and pleasant that we went back to John to purchase a second car. This car was also purchased over the phone, though I did pick it up in person this time and everything went smoothly. Besides the purchase, the service center has helped maintain three different cars for our son who attended college in the area and lives 2+ hours away now. We had checked out dealerships prior to our son attending school in the area so that we had a service dept lined up before he took an older car to school. Since we were pleased with the service, when we needed a newer used car, we went there first. More
This is my first purchase from BMW and I will purchase again the sales staff was very informative and patient with all my questions. It was my daughters first experience purchasing a car and I was very pr again the sales staff was very informative and patient with all my questions. It was my daughters first experience purchasing a car and I was very proud to sit across the table with my daughter. I've worked in the automotive business for 22 years and visited several dealerships I really appreciate the way my daughter and I was treated. I'm happy to join the BMW family. More
My experience with BMW was effortless and awesome; I first spoke with Julian at the end of the summer about purchasing a car, at that time I was unsure about buying a car. Julian ask me about what I first spoke with Julian at the end of the summer about purchasing a car, at that time I was unsure about buying a car. Julian ask me about what I wanted in my car and how much I wanted to spend. He give me his card and told me to think about and when I was ready to come back and he would put me in a car that was in my price range and nice. I have to said that he met and exceeded my expectation. I absolutely love my X3 More
I drove over 250 miles to see and buy this car. Darrin was very helpful BEFORE my trip, and "cut to the chase" on pricing. The deal on my trade was spot on my expectations. I have purchased cars from ou was very helpful BEFORE my trip, and "cut to the chase" on pricing. The deal on my trade was spot on my expectations. I have purchased cars from out of state before and paperwork was messy. The BMW store must do a lot of out of state sales because it was all smooth, fast, professional, and accurate. My title showed up promptly a couple of weeks after I got home with my new ride. I would recommend the BMW store. More
I went to the dealership to purchase a new car. Overall I rate the experience as 'good' and will service my car at the dealership and purchase car{s} in the future from them. The only reason why I don't I rate the experience as 'good' and will service my car at the dealership and purchase car{s} in the future from them. The only reason why I don't rate the experience as 'great' is because my salesrep,Darren didn't go into detail explaining the amenities/options with the car when I was looking at them. I ended up buying a Mini which has a number of controls/features that Darren flew threw explaining some of them after I purchased the car. Afterwards, I watched several YouTube videos that went into detail about the car's options and I learned about several things that Darren didn't mention {ie, hidden compartment in dash} that have made me fall in love with the car even more. Outside of that, I was very pleased with the service by Darren and the dealership. My only feedback to future car owners is to do some research on the car before you purchase it so that you know what it has to offer if the sales staff does not go into detail on all of the bells and whistles. More
Darrin was great to work with. He provided excellent information for me to travel 4 1/2 hrs to come to The BMW Store to buy a beautiful used Mini Cooper S Clubman I am extremely happy with my purchas information for me to travel 4 1/2 hrs to come to The BMW Store to buy a beautiful used Mini Cooper S Clubman I am extremely happy with my purchase. Darrin and his fellow team members worked out a nice deal for me and I was able to return home to Pittsburgh in a new car. Thanks so much, Gary F More