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The BMW Store
Cincinnati, OH
1,666 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,666 reviews
April 04, 2014
It was a very good experience for myself and my family. We were handled very professional and personable manner. This was my daughter's first car, so it was important to us that her questions and needs we We were handled very professional and personable manner. This was my daughter's first car, so it was important to us that her questions and needs were addressed completely. This expectation was met. More
by kinyonc
Employees Worked With
Jay Sofranec
March 26, 2014
I decided upon the model, color and price, then went to the BMW store and met John Beam. He found a car that met all of my specifications, and I purchased it the next day. I am very happy, and the purchase the BMW store and met John Beam. He found a car that met all of my specifications, and I purchased it the next day. I am very happy, and the purchase was a great experience. More
by georgemma
Employees Worked With
March 25, 2014
I had an excellent experience working with Chuck Wiener. He worked diligently with me. He was patient and thorough. I would definately recommend him to family and friends. I look forward to working with Chu He worked diligently with me. He was patient and thorough. I would definately recommend him to family and friends. I look forward to working with Chuck in the years ahead. Thanks BMW! Sherry Sawyer More
by ssawssaw1
Employees Worked With
Chuck
March 24, 2014
I had an existing BMW and the lease was just about up. I worked with Chris and he helped me get out of the old one and have a new one built to my liking and shipped over before my existing lease was up. He worked with Chris and he helped me get out of the old one and have a new one built to my liking and shipped over before my existing lease was up. He was great to work with and made it the easiest car buying experience I've ever had. More
by aburns6
Employees Worked With
Chris Lykins
March 17, 2014
Our experience could not have been better . Have owned many cars and been through the process of buying a car a lot and Chris was hands down the best! He went above and beyond wherever and whenever possib many cars and been through the process of buying a car a lot and Chris was hands down the best! He went above and beyond wherever and whenever possible . Extremely knowledgeable, honest and great personality . Actually made buying a car fun ! More
by Bridget Davis
Employees Worked With
Chris Lykins, Chris Lykins
March 16, 2014
Had a good experience at the BMW Store. I gave overall experience a 4 due to weather issues delayed the delivery of my car, but beyond their control. Very friendly service. If in the market for a BMW I w experience a 4 due to weather issues delayed the delivery of my car, but beyond their control. Very friendly service. If in the market for a BMW I would recommend the Store. More
by williamhilbert16
Employees Worked With
March 10, 2014
Our buying experience with the dealership is exactly the kind of experience we look for when we make big purchaces. From the moment we walked into the dealership we were met by smiling courteous staff who g kind of experience we look for when we make big purchaces. From the moment we walked into the dealership we were met by smiling courteous staff who genuinely wanted to be helpful. Our salesman Jay Sofranec was very enjoyable to work with during our whole experience. Even though we were buying a 10 year old MINI the process felt like we were buying a brand new car. We never felt like we were being pushed into buying the car or felt like we were gambling in buying the car because the salesman really didnt know anything about the car. Maybe it was buying a MINI from an actual MINI dealer, but we felt very confident that we had bought the right car after several months of looking at alot of non MINI dealerships. We look forward to doing business with MINI of Cincinnati again! More
by kevinzehring7
Employees Worked With
Jay Sofranec
March 06, 2014
I purchased a used BMW 328 touring from The BMW Store. Sarah Ahmed worked with me and did a great job. The car was represented accurately, and I would purchase from the dealer again. Sarah Ahmed worked with me and did a great job. The car was represented accurately, and I would purchase from the dealer again. More
by antmantbone
Employees Worked With
Anthony Palm
March 05, 2014
This was my second purchase from the BMW Store and the service was just as impeccable as the first time around. The process is smooth and ultimately the sales and financial staff get you the car you'll f service was just as impeccable as the first time around. The process is smooth and ultimately the sales and financial staff get you the car you'll fall in love with. More
by SamSaha
Employees Worked With
Chris Lykins
March 03, 2014
Great and fast experience!! the test drive was very professional and informative. The internet messaging was convienent and easy. The parking could have been better but there was constrution going on. professional and informative. The internet messaging was convienent and easy. The parking could have been better but there was constrution going on. More
by barbbrewer
