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The BMW Store
Cincinnati, OH
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this is the best car buying experience ever. my sales person was very knowledgeable of the BMW X5 that I purchased and took the time to explain everything i needed to know. The sales and finance team mad person was very knowledgeable of the BMW X5 that I purchased and took the time to explain everything i needed to know. The sales and finance team made sure I got the best deal available. They went above and beyond in my opinion and I was in and out in a very short time. Its where I will go for my future auto needs. More
Just purchased my second BMW from Paul and the BMW Store. It was a great experience, Paul made the whole process smooth, fast, and made sure the car was delivered on time. It was a pleasure to do business w It was a great experience, Paul made the whole process smooth, fast, and made sure the car was delivered on time. It was a pleasure to do business with him. More
I had an unusual trade-in need and Paul was excellent in making it work out for me. He understood what I wanted and gave me several choices of new and used cars. I've been happy with The BMW Store in the making it work out for me. He understood what I wanted and gave me several choices of new and used cars. I've been happy with The BMW Store in the past but this was my best experience yet. More
I started my car search in April with a test drive at the BMW Store, and came back for 2 or 3 more test drives. I had considered 2 or 3 other brands/models. But in the end it was Paul's friendliness and pati BMW Store, and came back for 2 or 3 more test drives. I had considered 2 or 3 other brands/models. But in the end it was Paul's friendliness and patience that sold me on this car in July. This could be the first of other BMW's I purchase. It has been a good experience working with Paul. More
Had been looking for the past 4 months for this car, was working w/a dealership in Louisville KY but they didn't follow up w/me. I found the car on line inquired about it and Darrin Penrod called me that Su working w/a dealership in Louisville KY but they didn't follow up w/me. I found the car on line inquired about it and Darrin Penrod called me that Sunday within an our of my inquiry, we set up an appointment for me to check it out; I had no intent to purchase the car that day but Darrin was very persuasive and the car was awesome, so I bought it that day. Mr.. Penrod was very customer oriented, knowledgeable, proud of the company and products he represents. I couldn't be happier with my 2012 550ix and it truly was the easiest car buying experience I have ever had. More
Experience was very pleasant. I called before hand and told John what I was looking for and my price range. When we arrived he had already chosen cars suitable for me. We took a look at them, and shortly told John what I was looking for and my price range. When we arrived he had already chosen cars suitable for me. We took a look at them, and shortly after test drove. After the test drive, we new we found the car. We signed the documents, and picked up our car a few days later. More
Just purchased my second x-6 from The BMW Store. It was Just purchased my second x-6 from The BMW Store. It was a great experience and Dean made sure the car was delivered on time. It was a pleasure to do Just purchased my second x-6 from The BMW Store. It was a great experience and Dean made sure the car was delivered on time. It was a pleasure to do business with him. More
I had been saving to get a new car towards the end of 2013 or early 2014, but mechanical issues with my old car called for an expedited upgrade. I stopped by The BMW Store to talk to Chris about leasing 2013 or early 2014, but mechanical issues with my old car called for an expedited upgrade. I stopped by The BMW Store to talk to Chris about leasing a new 3 series convertible, and before I left, I had it all spec'd out and put down my deposit on an order. Throughout the order process Chris was very helpful. Everything from keeping me updated on the status of my car (even telling me the name of the boat it was on so I could obsessively stalk it), to giving me a loaner car for a few days when I needed one, to getting me some BMW swag and coordinating everything with the tint shop to get the windows taken care of. I went in frustrated with my old car, and without having the amount saved to be where I wanted to be with regards to purchasing a new one, and Chris worked with me every step to make sure I had an amazing experience. I've recommended The BMW Store to friends for years now, and will definitely continue to do so in the future. More
Great experience. Darrin provided excellent customer service. Picked me up at the airport and brought me to the dealership. The staff got me in and out in record time. I would highly recommend The B service. Picked me up at the airport and brought me to the dealership. The staff got me in and out in record time. I would highly recommend The BMW Store. More
Fourth consecutive BMW purchased from John. He is a seasoned and experienced representative. He is exceedingly fourth right and an advocate to the buyer. I would highly recommend him. seasoned and experienced representative. He is exceedingly fourth right and an advocate to the buyer. I would highly recommend him. More