The BMW Store

I highly recommend BMW Store for a professional I highly recommend BMW Store for a professional experience. This was the first time I bought car over the internet. Darrin was great to work wi I highly recommend BMW Store for a professional experience. This was the first time I bought car over the internet. Darrin was great to work with. He answered every question I asked. He sent me extra pictures of things I wanted to see on the car. I had to travel a long distance to travel to get car, and I had no surprises. The car was just as I was told. When I got there all the people were very helpful. I was given all the time I needed to check out the car. The paper work was set and waiting. I was on my way in very little time. The price was worth the drive. I will be checking with them on my next car need More

This was my second car purchase from Paul Kolleck. He was very helpful to me as I determined whether or not to trade in my 7-series for a new 650i Gran Coupe. He was patient and good natured and worked was very helpful to me as I determined whether or not to trade in my 7-series for a new 650i Gran Coupe. He was patient and good natured and worked hard to get to the right price for me. Thanks! More

This is the second time I've worked with Paul to purchase a car. He was very helpful and worked with me to reach a great deal. Once I decided to move foward with the purchase, he accelerated getti purchase a car. He was very helpful and worked with me to reach a great deal. Once I decided to move foward with the purchase, he accelerated getting the paperwork done and the car cleaned up so I could take it home that day. Great experience overall. More

This is the third car I have bought from the BMW Store. Both the wonderful cars and great service keep me coming back. Dean Stathes was extremely nice and very helpful in pointing me to the right car, a n Both the wonderful cars and great service keep me coming back. Dean Stathes was extremely nice and very helpful in pointing me to the right car, a new X1. He was knowledgeable and answered all of my questions More

John Beam delivered the best customer experience I have had while looking for a new car. I would highly recommend him to family and friends. I will always consider driving 35 miles to the BMW Store in Ci had while looking for a new car. I would highly recommend him to family and friends. I will always consider driving 35 miles to the BMW Store in Cincinnati for all of my car needs. Sincerely, The Dierker Family More

Darrin was informative and professional. We reviewed several cars and he was patient and knowledgable. He also arranged time with a mechanic to review my car. Great experience. several cars and he was patient and knowledgable. He also arranged time with a mechanic to review my car. Great experience. More

After driving Mercedes Benz for 40 years, I opted to investigate BMW when I was to replace my 2004 E-500 4W MB. I had previously looked at BMW a number of years ago but found that at that time BMW auto investigate BMW when I was to replace my 2004 E-500 4W MB. I had previously looked at BMW a number of years ago but found that at that time BMW automobiles mostly lacked automatic four wheel drive which I needed in the event of needing to be out late at night in the winter. I now find that BMW has X-Drive (BMW version of automatic four wheel drive) in almost all models. I dealt with Paul Kolleck upon the recommendation of neighbors who are BMW enthusiasts. My friends were right. Paul is very professional, patient, thoroughly informed and highly trained in the intricacies of the complex electronics, honest and reliable. My 550i-X Drive was delivered in record time. The BMW-USA website "Track Your Car" option was fun and exciting to check on daily. The car is a magnificant automobile which wants to strut its stuff all the time. Of course, the famous BMW roadability is far greated than any MB I ever owned. The electronics are still under study but I find it less daunting than I anticipated. Paul has been my willing tutor. It has been a long time since I enjoyed purchasing an automobile this much. EHM More

Tim Gabbard was very helpful in deciding the type of car we were looking for. He introduced us to Chris Lykins in sales who was excellent in follow up and knowledge. Chris was very helpful in helping us bui we were looking for. He introduced us to Chris Lykins in sales who was excellent in follow up and knowledge. Chris was very helpful in helping us building the car my wife really wanted. Chris ordered the car and kept us abreast of its progress. The car was exactly the way we wanted and the as always the delivery was the icing on the cake. More

I just bought my second BMW from the BMW Store and the price, delivery experience and expertise/knowledge of Chris Lykins and the team there are fantastic. I negotiate everything up front, and like no su price, delivery experience and expertise/knowledge of Chris Lykins and the team there are fantastic. I negotiate everything up front, and like no surprises at delivery. Everything foot to the penny and I was out the door in 45 minutes, and 40 of those minutes were learning about the cool features of the car with Chris. I will also say that my service advisor Tim Gabbard is the best I've dealt with anywhere - he serviced my prior BMW for 8 years and I surpassed expectations regularly (and we have a Mercedes and Lexus in the garage right now as well - their service departments play second fiddle to Tim and his team). I highly recommend BMW Store for a professional experience. These guys are "car guy" in the technical sense of the word, without the loathsome sales pressure tactics elsewhere. Top notch. More

We found Dean Stathes to be very thorough and patient with us during the purchase of our new BMW, as were all the others we dealt with. They were all very helpful to us when trying to locate the car we with us during the purchase of our new BMW, as were all the others we dealt with. They were all very helpful to us when trying to locate the car we wanted and if anything, "over delivered" on getting the car to us. I suspect the price was decent, but could be equaled elsewhere but it would be very difficult to find better folks to work with than those at the BMW Store. More