The BMW Store

Experience was very pleasant. I called before hand and told John what I was looking for and my price range. When we arrived he had already chosen cars suitable for me. We took a look at them, and shortly told John what I was looking for and my price range. When we arrived he had already chosen cars suitable for me. We took a look at them, and shortly after test drove. After the test drive, we new we found the car. We signed the documents, and picked up our car a few days later. More

Just purchased my second x-6 from The BMW Store. It was Just purchased my second x-6 from The BMW Store. It was a great experience and Dean made sure the car was delivered on time. It was a pleasure to do Just purchased my second x-6 from The BMW Store. It was a great experience and Dean made sure the car was delivered on time. It was a pleasure to do business with him. More

I had been saving to get a new car towards the end of 2013 or early 2014, but mechanical issues with my old car called for an expedited upgrade. I stopped by The BMW Store to talk to Chris about leasing 2013 or early 2014, but mechanical issues with my old car called for an expedited upgrade. I stopped by The BMW Store to talk to Chris about leasing a new 3 series convertible, and before I left, I had it all spec'd out and put down my deposit on an order. Throughout the order process Chris was very helpful. Everything from keeping me updated on the status of my car (even telling me the name of the boat it was on so I could obsessively stalk it), to giving me a loaner car for a few days when I needed one, to getting me some BMW swag and coordinating everything with the tint shop to get the windows taken care of. I went in frustrated with my old car, and without having the amount saved to be where I wanted to be with regards to purchasing a new one, and Chris worked with me every step to make sure I had an amazing experience. I've recommended The BMW Store to friends for years now, and will definitely continue to do so in the future. More

Great experience. Darrin provided excellent customer service. Picked me up at the airport and brought me to the dealership. The staff got me in and out in record time. I would highly recommend The B service. Picked me up at the airport and brought me to the dealership. The staff got me in and out in record time. I would highly recommend The BMW Store. More

Fourth consecutive BMW purchased from John. He is a seasoned and experienced representative. He is exceedingly fourth right and an advocate to the buyer. I would highly recommend him. seasoned and experienced representative. He is exceedingly fourth right and an advocate to the buyer. I would highly recommend him. More

Jay was really great to deal with. Not your typical car salesman. We found the used mini we were looking for and Jay was VERY helpful with the process. He showed us the car on his day off, and even deliver salesman. We found the used mini we were looking for and Jay was VERY helpful with the process. He showed us the car on his day off, and even delivered it from cinci to Columbus! More

Darrin Penrod was a friendly sales person to work with. He had a wide breadth of knowledge about BMW. The price was high but it seemed to be a well maintained vehicle. He had a wide breadth of knowledge about BMW. The price was high but it seemed to be a well maintained vehicle. More

I went to the BMW Store In Cincinnati looking to compare diffrent SUV's. Mind you my mind was set on the X6. I met Mr Stathes and he took the time to take me through the whole process of not only acquirin diffrent SUV's. Mind you my mind was set on the X6. I met Mr Stathes and he took the time to take me through the whole process of not only acquiring the X6 but customizing it to my taste. After going through the many alternatives and previewing the car on-line (great feature), I decided to proceed. Dean and the BMW Store team took care of every detail of this normally lengthy process. I travel constantly for work and it was a great feeling to get an e-mail and a phone call from Dean at the begining of the week to let me know my car was ready for pick-up. I came home from e red-eye and went to the dealer, all the energy that was lost in the flight came back when I arrived and saw my new car. They put a bow on it, I dont know if they knew it was my birthday that week but it is and was the little things and the ease of the transactions that made this experience such a Great One! Thank you, More

I made an appointment with Darrin Penrod to look at a car.Everyone I encountered was friendly and professional.I really liked the car(330ci),made an offer to buy, and they were able to make the numbers w car.Everyone I encountered was friendly and professional.I really liked the car(330ci),made an offer to buy, and they were able to make the numbers work for me. The entire transaction was smooth and efficient. It can't get much better. More

This was my 3rd purchase of a used 5 series from this dealership and my experience with darrin was my best overall. He took the time to explain everything on my 2012 BMW 535i. Great experience! dealership and my experience with darrin was my best overall. He took the time to explain everything on my 2012 BMW 535i. Great experience! More