The BMW Store
Cincinnati, OH
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The BMW Store have earned their high rating. My entire experience from the initial emails and phone calls to the day I test drove and ultimately purchased my car. All of the employees are at t My entire experience from the initial emails and phone calls to the day I test drove and ultimately purchased my car. All of the employees are at the top of their game--very knowledgeable and friendly. More
Another great experience working with Emily Blose! Although this was my third (includes husband's X5) purchase from The BMW Store, there was no slacking on the exceptional customer service provided to Although this was my third (includes husband's X5) purchase from The BMW Store, there was no slacking on the exceptional customer service provided to me! Thanks for assisting me with building a beautiful car. You ROCK Emily! Many thanks to Eric (Finance), Susan (BMW Genius) and Ric (Manager) for rounding out my great experience! More
The salesman was informed and friendly in his presentation, no pressure. When I had special requests they were always accommodating. Everyone I met at the dealership was helpful and made me feel presentation, no pressure. When I had special requests they were always accommodating. Everyone I met at the dealership was helpful and made me feel well taken care of. I appreciate the dealership as much as I appreciate my new car. More
I can see why the BMW Store is the 2023 Dealer of the Year! Jonathan is a wonderful sales representative and made my purchase experience a pleasure and very easy. I love my "new" 2021 BMW 530i xDrive! Year! Jonathan is a wonderful sales representative and made my purchase experience a pleasure and very easy. I love my "new" 2021 BMW 530i xDrive! Great attention to detail, excellent customer service, and follow-up. Jemar was also wonderful to work with in your finance department and Susan was also great in your tech delivery department. Everyone was very nice and professional. I loved when I picked my car up in the show room and there was the extra special touch of the red bow on my car! Thank you. More
Great experience working with the BMW team. This was the fourth car I bought from the BMW Store, all with the same high level of service. This was the fourth car I bought from the BMW Store, all with the same high level of service. More
Wonderful service. Nice people to work with - very knowledgeable and no pressure. Would definitely buy or service my car here !! Nice people to work with - very knowledgeable and no pressure. Would definitely buy or service my car here !! More