The BMW Store
Cincinnati, OH
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Knew we wanted an SUV, so we called John in advance, and he has several for us to look at once we arrived. We quickly found the one we liked and within a couple hours drove it home. Excellent service in a he has several for us to look at once we arrived. We quickly found the one we liked and within a couple hours drove it home. Excellent service in a professional environment. More
Dean helped me as I was deciding whether to buy my 335xi off-lease or get a new car, and he did an outstanding job. He was incredibly patient as I drove and considered several new BMWs over several weeks a off-lease or get a new car, and he did an outstanding job. He was incredibly patient as I drove and considered several new BMWs over several weeks and was great in taking time with me and answering my questions with expert knowledge. Even when I decided to buy my current car instead of getting a new one, he remained incredibly helpful and made the purchase process easy. Thanks Dean! I'll definitely be back for a new BMW at some point from Dean. More
After trying out a ton of dealerships this one was bay far the best. I was very comfortable and never felt pushed or pressured. I was able to comfortably purchase a used car and fell like i was going to b far the best. I was very comfortable and never felt pushed or pressured. I was able to comfortably purchase a used car and fell like i was going to be taken care of in the long run. Finding exactly what i wanted was really important to me so it meant a ton to be treated the way I was. More
I have purchased or leased 3 BMW's from BMW Store. I have also serviced a fourth BMW at The BMW Store. I'm always impressed with the high quality work and excellent customer service provided to me on ea have also serviced a fourth BMW at The BMW Store. I'm always impressed with the high quality work and excellent customer service provided to me on each occasion. The entire staff is always very courteous, helpful and knowledgeable. Appointments are always obtained in reasonable period of time. Free BMW loaner vehicle is a very generous perk during my car's service at The BMW Store. If you are interested in a new BMW purchase or lease, I highly recommend Paul Kolleck. I've had only the very best customer service from Paul. His honesty, knowledge, work ethic and friendly demeanour have helped make for a great car buying experience. -M Moore. More
I was interested in leasing a BMW and worked with Chris Lykins. He was very helpful and answered all my questions and made me feel very comfortable. This is my second time working with BMW and I would high Lykins. He was very helpful and answered all my questions and made me feel very comfortable. This is my second time working with BMW and I would highly recommend then and Chris to anyone.I am extremely happy with my purchase and the experience was awesome!!!!! Lisa Star More
I had been searching for a used car for several weeks. I found one I was interested in at the BMW Store. It was no problem getting someone to help me take a look and a test drive. Sarah Ahmed was my service found one I was interested in at the BMW Store. It was no problem getting someone to help me take a look and a test drive. Sarah Ahmed was my service representative. She was very knowledgeable about the car and was quick to answer all my questions about the bells and whistles on the car. She wasn't pushy at all. I would be very happy to purchase another car from her. Overall a very satisfactory experience, one that I would very highly and happily recommend. More
Great experience! I live in Dayton but well worth the trip down to work with them. Have been using them for service for the last 6 years. trip down to work with them. Have been using them for service for the last 6 years. More
This is the fourth BMW Julian has sold me. His knowledge and honesty are amazing. I would not by a BMW from any other Sales person or dealership. As for Conner the finance manager he will work to get you th and honesty are amazing. I would not by a BMW from any other Sales person or dealership. As for Conner the finance manager he will work to get you the best possible rate More
I was in need of a new car. My existing car has close to 400,000 miles on it. I kept looking at mini coopers. New and Used ones on their website. I called and Darrin and I set up a day to look at cars. H 400,000 miles on it. I kept looking at mini coopers. New and Used ones on their website. I called and Darrin and I set up a day to look at cars. He brings me the mini I wanted to test drive and the drivers side is doors is not is perfect condition. I mention the door, but take a test drive anyway. I want this car. So I told him i like this car but' the door was an issue. He suggested we look at some other mini's. I told him I like his one because the interior. He offered to fix the door! Off I was in my (new to me) mini! I returned it before vacation. They fixed the door while i was on Vacation! Even better! Their Service Department helped track down the keys early in the morning before the service area was 'open for service! More