The BMW Store

Friendly Welcome ! - and down to business . . . Efficient ! Instant quotes following the discussion of options. Following phone calls cleared with any question marks remaining. Me - now a happy owner of a ! Instant quotes following the discussion of options. Following phone calls cleared with any question marks remaining. Me - now a happy owner of a BMW ! More

Loyal BMW driver in search of new dealer. Happy with choice and very happy with vehicle purchased! Loved driving it into the snowy weather with out concern! Handles beautifully. choice and very happy with vehicle purchased! Loved driving it into the snowy weather with out concern! Handles beautifully. More

I enjoyed my overall experience with The BMW Store in Cincinnati. I've never purchased a BMW (or any other "Luxury" brand) before now. My other dealership experiences were at GM, Subaru, Toyota or Mazda Cincinnati. I've never purchased a BMW (or any other "Luxury" brand) before now. My other dealership experiences were at GM, Subaru, Toyota or Mazda dealerships. I was impressed with the attention to detail, cleanliness and the professional atmosphere in the dealership building itself. My sales contact was certainly knowledgable about the cars and was helpful and unhurried with the process. Once we had come to an agreement on car and price, I was taken around the dealership to see where the service department is located. White lab coats? Nice german touch! Free car washes? Woo hoo! My experience with the finance manager was very pleasant - no surprises. All in all, it was an easy transaction. Now that I have the car, I love everything about it. I just went in for my first car wash and service consultation (just questions about the car) and the people in the service bay were super friendly. The car rolls in after the wash and, voila...my new car experience all over again! The best part: they made me feel like I was buying something special. That this was not an ordinary car or an ordinary dealer relationship. I look forward to continuing this relationship. After only one week, I'm a very happy customer. More

I recently leased a BMW and had a great experience testing several options and finally choosing the right car for my needs. I dealt with Paul Kolleck. He was extremely helpful and really knows all t testing several options and finally choosing the right car for my needs. I dealt with Paul Kolleck. He was extremely helpful and really knows all the vehicles inside and out. I have purchased and leased many cars over the years and I can honestly say this was the easiest experience to date. I would certainly recommend the BMW Store and Paul to anyone. More

Unbelievably helpful sales team and low-pressure buying environment! Paul Kolleck is friendly and professional. Super informative test drive/shopping experience and all around pleasant process. Would do it environment! Paul Kolleck is friendly and professional. Super informative test drive/shopping experience and all around pleasant process. Would do it over again... More

I recently came in to pursue BMW as an option for the first time. I've owned VW's for a long time, so this was a really big step for me. I met Paul and over the month of December he was extremely helpfu first time. I've owned VW's for a long time, so this was a really big step for me. I met Paul and over the month of December he was extremely helpful and was able to familiarize me with BMW's. I was really specific about the car that I wanted, and Paul was very thorough and professional while guiding me through the process. More

Every aspect of leasing, servicing and buying a BMW was just outstanding at the BMW dealership on Stewart Road in Cincinnati. Or Sales person, Chris Lykins was friendly, efficient and straightforward. We just outstanding at the BMW dealership on Stewart Road in Cincinnati. Or Sales person, Chris Lykins was friendly, efficient and straightforward. We would recommend working with Chris to anyone. More

This is my third BMW purchased at the BMW store. I was interested in a used 2011 x3 to replace my 2004 x3. Wow! What a different vehicle -- but all the changes are for the better. Paul did a great job interested in a used 2011 x3 to replace my 2004 x3. Wow! What a different vehicle -- but all the changes are for the better. Paul did a great job explaining it all to me and I immediately fell in love with the car. Based on my research prior to visiting the BMW Store, the price of the car was in line with Blue Book and Edmunds. The deal was done quickly and painlessly. Connor was super pleasant and efficient with the paperwork -- and just a nice person to chat with. I picked up my car the following day and it was spotless. Paul made sure I understood how to operate the navigation, phone and radio system before I left the lot. I immediately drove straight across country (to Colorado) and the car was a joy. Thanks BMW Store. I'll be back. More

My entire experience with the BMW store was amazing. Chris Lykins is 100% customer service focused. He made my lease experience easy and quick. He helped me through the options process and I ended up Chris Lykins is 100% customer service focused. He made my lease experience easy and quick. He helped me through the options process and I ended up with exactly the car that I wanted. Any when my car arrived , Chris helped me to understand all the options and features. He set everything up for me and I was not rushed out the door. This is my second lease with Chris and I would not go anywhere else. More

I bought a 550 from Paul 3 years ago and enjoyed the car. I came back for my second BMW. Paul was very helpful and set me up with a car that I really like (335 M package). Paul has a vast amount of knowle I came back for my second BMW. Paul was very helpful and set me up with a car that I really like (335 M package). Paul has a vast amount of knowledge concerning BMW. The car is great and the service at the BMW store is first class. I highly recommend Paul and the BMW store on Stewart Ave. More