The BMW Store

I had an excellent experience working with Chuck Wiener. He worked diligently with me. He was patient and thorough. I would definately recommend him to family and friends. I look forward to working with Chu He worked diligently with me. He was patient and thorough. I would definately recommend him to family and friends. I look forward to working with Chuck in the years ahead. Thanks BMW! Sherry Sawyer More

I had an existing BMW and the lease was just about up. I worked with Chris and he helped me get out of the old one and have a new one built to my liking and shipped over before my existing lease was up. He worked with Chris and he helped me get out of the old one and have a new one built to my liking and shipped over before my existing lease was up. He was great to work with and made it the easiest car buying experience I've ever had. More

Our experience could not have been better . Have owned many cars and been through the process of buying a car a lot and Chris was hands down the best! He went above and beyond wherever and whenever possib many cars and been through the process of buying a car a lot and Chris was hands down the best! He went above and beyond wherever and whenever possible . Extremely knowledgeable, honest and great personality . Actually made buying a car fun ! More

Had a good experience at the BMW Store. I gave overall experience a 4 due to weather issues delayed the delivery of my car, but beyond their control. Very friendly service. If in the market for a BMW I w experience a 4 due to weather issues delayed the delivery of my car, but beyond their control. Very friendly service. If in the market for a BMW I would recommend the Store. More

Our buying experience with the dealership is exactly the kind of experience we look for when we make big purchaces. From the moment we walked into the dealership we were met by smiling courteous staff who g kind of experience we look for when we make big purchaces. From the moment we walked into the dealership we were met by smiling courteous staff who genuinely wanted to be helpful. Our salesman Jay Sofranec was very enjoyable to work with during our whole experience. Even though we were buying a 10 year old MINI the process felt like we were buying a brand new car. We never felt like we were being pushed into buying the car or felt like we were gambling in buying the car because the salesman really didnt know anything about the car. Maybe it was buying a MINI from an actual MINI dealer, but we felt very confident that we had bought the right car after several months of looking at alot of non MINI dealerships. We look forward to doing business with MINI of Cincinnati again! More

I purchased a used BMW 328 touring from The BMW Store. Sarah Ahmed worked with me and did a great job. The car was represented accurately, and I would purchase from the dealer again. Sarah Ahmed worked with me and did a great job. The car was represented accurately, and I would purchase from the dealer again. More

This was my second purchase from the BMW Store and the service was just as impeccable as the first time around. The process is smooth and ultimately the sales and financial staff get you the car you'll f service was just as impeccable as the first time around. The process is smooth and ultimately the sales and financial staff get you the car you'll fall in love with. More

Great and fast experience!! the test drive was very professional and informative. The internet messaging was convienent and easy. The parking could have been better but there was constrution going on. professional and informative. The internet messaging was convienent and easy. The parking could have been better but there was constrution going on. More

Our family bought our second BMW from the BMW Store recently. My wife got an X3 last year and I picked a 528 this year. We bought from Chris Lykins both times. Chris was a true professional. He lis recently. My wife got an X3 last year and I picked a 528 this year. We bought from Chris Lykins both times. Chris was a true professional. He listened to what I wanted and then made suggestions. Once we built a common vision he worked tirelessly to produce the car I wanted at a great value. I never felt like I was being sold. My experience felt more like he was advocating in my best interest to deliver the right car for me. He was fun to buy from and made me feel like I was buying from a friend and that's pretty much how it turned out! Chico Robinson extended another personal touch that enriched my experience. Chico and I talked like we were sitting on his front porch sipping ice tea. I felt right at home. We swapped stories and shared laughs all the while Chico worked out the financial details. He was genuinely interested in connecting with me and making what is usually an unpleasant aspect of car buying enjoyable. They took my money and I thanked them for it--go figure! Last year when inked the deal for the X3 Chris arranged for us to pick it up from the BMW factory in South Carolina. We were treated like long-time prestigious customers--which we are becoming! They put us up in a nice hotel, fed us well and then let us go wild on the BMW test track with professional trainers and some fine cars. We learned how to drive better, under more control and then got the green light to learn what the "Ultimate Driving Machine" is all about. It was amazing, exhilarating and we won't forget it--ever! I have been hooked on BMW cars since I rented an old 5 series in Germany in the 90's and hit the autobahn! The buying experience at the BMW store hooked me too. It was a different then driving flat-out but still an enjoyable "Ultimate Buying Experience". Thanks for the memories! More

It was time for me to go from a Mini Cooper to a BMW! The minute I walked into the dealership and was greeted by Susan my ease of transition was incredible. Everyone I came into contact with at the dealershi minute I walked into the dealership and was greeted by Susan my ease of transition was incredible. Everyone I came into contact with at the dealership made my experience simple, fast and excellent service. Once all the details were done I explained I needed to get my car on a specific day and Susan made sure it happened. Kudos to Susan, Rick and Chico. Absolutely would recommend this dealership. More