The BMW Store

Outstanding Experience! You could not ask for a better experience in the purchasing of a vehicle than what we experienced at this BMW Store. Chuck Wiener made it easy for us You could not ask for a better experience in the purchasing of a vehicle than what we experienced at this BMW Store. Chuck Wiener made it easy for us through his outstanding demeanor and approach. He answered all questions and ensure we knew that he was there for us. He was very complete and thorough on all aspects so we could feel very confident about making the choice. I would definitely recommend this location and Chuck if you are in the market looking for a BMW. We also had a very nice experience with Conor in Finance. That part of the process is usually a less engaging one, but Conor was funny, answered all questions and really made you feel right at home! The combination of Chuck and Conor is unbeatable! More

Very attentive! Paul Cassady was very nice to work with and found the car we wanted. He made sure that I knew how to work all the features. Filling out the paperwor Paul Cassady was very nice to work with and found the car we wanted. He made sure that I knew how to work all the features. Filling out the paperwork took no time at all. The whole process is very organizied. I feel that if I ever do need something, I will be taken care of. More

New Car! I walked into the BMW dealership after test driving several other car makes and knew right away that my search was over! Chris Lykins greeted me and l I walked into the BMW dealership after test driving several other car makes and knew right away that my search was over! Chris Lykins greeted me and listened to what I was looking for. He directed me to the x1 and it was the perfect fit. I am very decisive, and the service I received, the beautiful details of the car, and their willingness to help me finance the car made my mind up quick that this was the best car for me. I would definitely recommend this dealership to a friend. They take customer service to the next level! More

Full satisfaction Paul Kolleck was a great to work with to get my second car from the BMW store. He is always very responsive, direct and he doesn't waste time. He get Paul Kolleck was a great to work with to get my second car from the BMW store. He is always very responsive, direct and he doesn't waste time. He get things done and works with his customers very well. I haven't had an issue in the last three years driving my X3 and I am enjoying already my new one even more. I can recommend the BMW store because they are taking care of their customers. More

Wonderful Experience Chris Lykins was great to work with and made my BMW experience a pleasure. I look forward to many future dealings with him and BMW. Chris Lykins was great to work with and made my BMW experience a pleasure. I look forward to many future dealings with him and BMW. More

Good experience Paul Kolleck was great to work with. He listened to what I wanted to purchase and helped me make good decisions regarding my X1. Everyone at the dea Paul Kolleck was great to work with. He listened to what I wanted to purchase and helped me make good decisions regarding my X1. Everyone at the dealership was friendly and helpful from my first visit. More

Outstanding I decided to upgrade into a 5 Series from a 3. From the very first time that me and my wife walked into the busy show room, Paul Kolleck was very pers I decided to upgrade into a 5 Series from a 3. From the very first time that me and my wife walked into the busy show room, Paul Kolleck was very personal. He quickly approached us and introduced himself immediately as I had noticed some of the other sales associate walk by us without saying a word...as I was intentionally underdressed for a place like a BMW dealership and looked like someone that could not afford one. He listened to everything that I had to say. He was very knowledgeable and answered my questions without any pressure. We left the dealership with an order for 2015 535i M Sport. He was always fast in returning my messages on when I had questions... and also while making a slight modification to my order (adding a black kidney grille). He was able to get my car built and delivered within 6 weeks. Me and my wife agreed that it was our best car buying experience. If you do visit the BMW store, ask for Paul. More

Had to get the MINI back. In an attempt to save some cash and gain some space I made my wife trade in her MINI...short version is we didn't save money and she never really like In an attempt to save some cash and gain some space I made my wife trade in her MINI...short version is we didn't save money and she never really liked the other car either. As they say happy wife = happy life. We came back and bought a used Countryman. This makes our 3rd MINI. Now we are both happy. Great car and Great folks! More

Great buying experience and I love my Mini! Buying a car can be really difficult especially if you are a woman coming in alone to purchase a car. I have purchased many cars and this has been the Buying a car can be really difficult especially if you are a woman coming in alone to purchase a car. I have purchased many cars and this has been the best car buying experience I have ever received. Julian Lambert made my daughter and I feel comfortable, relaxed and he got me the exact car I had been searching all over Cincinnati for. I will be referring Julian and this dealership to everyone. Thank you! More