The BMW Store

Very Pleased! We have purchased three vehicles from this dealership, the most recent for our son, a new driver. We have been greatly pleased with the sales and fina We have purchased three vehicles from this dealership, the most recent for our son, a new driver. We have been greatly pleased with the sales and financing experience each time. The employees are courteous and helpful. We feel like we have been treated respectfully and fairly with each transaction. The customer service is beyond compare and the service department goes above and beyond to make servicing vehicles actually an enjoyable experience. We drive from north of Dayton to access this dealership and their service department. We will return again and again! More

Great Experiences One of my least favorite things to do is buy cars. Chuck Wiener made my wife and me feel comfortable in the process. He was very low pressure, candi One of my least favorite things to do is buy cars. Chuck Wiener made my wife and me feel comfortable in the process. He was very low pressure, candid, and fair. Not my usual experience. And Matt Long in the service department was patient and worked with me to help me get the feel and operational comfort level most needed to deal with the complexities of this car. And Conor was very helpful and efficient in closing the deal. Great Experiences! More

Great experience, would recommend to anyone I recently bought a new car from the BMW Store, and top to bottom the entire experience was fantastic. I was impressed with the entire staff, but wor I recently bought a new car from the BMW Store, and top to bottom the entire experience was fantastic. I was impressed with the entire staff, but worked primarily with Chris Lykins, who I couldn't recommend more. Prior to deciding on BMW, I had visited a few other dealers in the area and got the typical hard sell. It wasn't that way at all at the BMW Store, and they really want to make sure you love your car. I am also impressed with how much they've followed up with me after I made the purchase to make sure everything was going well and that I was happy with the car. As stated in the title, I would recommend to anyone. More

Pleased with the whole experience. We recently purchased a 2014 i3 from The BMW Store. The entire experience was very pleasing from start to finish. Our salesman, Chris Lykins, was ver We recently purchased a 2014 i3 from The BMW Store. The entire experience was very pleasing from start to finish. Our salesman, Chris Lykins, was very knowledgeable about the new all-electric car. He guided us through the ordering process and the car was delivered on time and exactly as ordered. We couldn't be happier with everything. Thanks, Chris and the staff at The BMW Store ! We love the car! More

Certified Pre-Owned Excellence My wife had been looking for a certified pre-owned small SUV for a few weeks. We have owned Volvos in the past and, on a whim, decided to go with BMW My wife had been looking for a certified pre-owned small SUV for a few weeks. We have owned Volvos in the past and, on a whim, decided to go with BMW. My family has owned several, and we decided to take the plunge. After test driving Volvos & Audis, I never thought there was a discernible difference in handling/performance/etc. Enter BMW. Wow. What a fun experience! My wife is THRILLED with her X3! We got a great deal on a 2011 just off the lease. We have been through various certified-pre-owned cars in the past. The aforementioned Volvo experience varies GREATLY from my current Land Rover...but that's another story. ANYWAY...we couldn't be more impressed with the professionalism of the ENTIRE staff at the BMW store. Our salesman, Nick Norman, was fantastic from the get go. I'm looking forward to a long relationship with the BMW service staff, and I mean that in a GOOD way! So convenient and professional. The only problem is a little rift I'm having with my wife. "Can I drive it today?!?!" More

Building a new car It was fun to iron out the details on my new X3. After doing a little reseach myself, I took a test drive and was very happy with the way the car hand It was fun to iron out the details on my new X3. After doing a little reseach myself, I took a test drive and was very happy with the way the car handled. Ordering a car is confusing, but Paul was very helpful and patient with all the details associated with building a new 2015 vehicle. It was exciting to finally drive the car when it arrived. There is still a learning curve for all the new technology, and I expect to have another training session with Paul, so that I can fully enjoy my new X3. More

Purchase of 2013 328i - Smith I recently purchased a 328i from this store. I live in Indianapolis, IN and drove to Cincinnati to buy the car. Why, because they made the process I recently purchased a 328i from this store. I live in Indianapolis, IN and drove to Cincinnati to buy the car. Why, because they made the process easy and I got a good deal. I used the web to find the car and then worked with Julian Lambert to finalize the deal. The process was extremely smooth, quick and efficient. The experience was excellent and I will in the future and have already recommended the dealership and Julian to others in the office. My fiancee loves the car and will definitely look this direction next time. More

Repeat Buyer with a Repeat Great Experience This is my third pre-owned vehicle that I have purchased from The BMW Store, and again, I am very happy with the overall experience. Julian has found This is my third pre-owned vehicle that I have purchased from The BMW Store, and again, I am very happy with the overall experience. Julian has found the perfect car for me each time, and the pricing has always been fair. He and the team respect my time, and always go above and beyond to remove any obstacles to getting into my vehicle of choice. I would not shop for another BMW anywhere else! More

Purchase of BMW X3 Paul's responses to my email communications were amazingly quick, to the point, and thoughtful in contrast to my usual experience with typical busines Paul's responses to my email communications were amazingly quick, to the point, and thoughtful in contrast to my usual experience with typical business enterprises. Overall the buying experience with Paul was pleasant and exciting. More

Happy Day!!! Chris was great in guiding us through the entire buying and delivery process. Chris helped with advice in designing the car and information to follow Chris was great in guiding us through the entire buying and delivery process. Chris helped with advice in designing the car and information to follow the process from production to delivery. What a great experience to watch on the computer as our new car went from production, to delivery on the dock in Germany, to shipment on the freighter, to docking in the US, to delivery to the showroom. Chris was patient and very helpful in explaining all the working of our new 4 Series retractible hardtop convertible at delivery time. He made it so easy to understand there has not been a need to rush to the manual to figure out how something works. It was a "Happy Day" when our car was delivered and we spent time with Chris learning all the functions. Everyday that we drive the car is another "Happy Day". More