The BMW Store
Cincinnati, OH
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Exceptional experience buying our first BMW. John Beam was awesome! The car was ready to test drive and we were shown all technology options before we left. Thank you BMW Store! John Beam was awesome! The car was ready to test drive and we were shown all technology options before we left. Thank you BMW Store! More
Exceptional experience- the whole team was professional, efficient, no surprises, attentive to details. Julian Lambert was outstanding, gracious and went above and beyond to make our 6 hour roundtrip to th efficient, no surprises, attentive to details. Julian Lambert was outstanding, gracious and went above and beyond to make our 6 hour roundtrip to the dealer a pleasant experience. More
Working with The BMW Store was a great experience from start to finish. Starting out on my vehicle purchase journey a BMW was not on my short list of cars. However, after seeing how active they are in su start to finish. Starting out on my vehicle purchase journey a BMW was not on my short list of cars. However, after seeing how active they are in supporting the community and organizations they support they joined the list. Now, I am the happy owner of a new X7, More
The entire team is great to work with - very down to earth and friendly! Sales associate Paul was so helpful and knowledgeable. There was no pressure to buy until I was ready. I test drove multiple cars earth and friendly! Sales associate Paul was so helpful and knowledgeable. There was no pressure to buy until I was ready. I test drove multiple cars and asked a lot of questions, and he was happy to help. Susan was equally as great to work with! She was very thorough and helped us learn and setup the new tech and features. We also really appreciated the finance guy, Eric. He was straightforward and easily explained all our options. Again, no pressure at all to buy additional service or warranty plans. He helped us pick additional service options that were a good fit for us. Overall, I would highly recommend! More
Just purchased a car from this dealership. .....and I live in MD. These folks were professional and a pleasure to work with. It was worth the flight and drive back home. .....and I live in MD. These folks were professional and a pleasure to work with. It was worth the flight and drive back home. More
Great communication throughout the car buying process. Everything about the new car and service options was explained well. I love my new car! Everything about the new car and service options was explained well. I love my new car! More
Excellent service from the moment I arrived. Amy answered all of my questions and was a pleasure to deal with. Everything was ready ahead for delivery, and went smoothly. Susan explained and s Amy answered all of my questions and was a pleasure to deal with. Everything was ready ahead for delivery, and went smoothly. Susan explained and set up the many tech options. Amy has followed up several times since purchase to make sure everything is going well. Thank you More