The BMW Store
Cincinnati, OH
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Paul has been amazing to work with from the jump. He has been on top of every part of the process from the moment I stepped on the lot - helping me decide which vehicle was right for me, the lease, t He has been on top of every part of the process from the moment I stepped on the lot - helping me decide which vehicle was right for me, the lease, the terms and then guiding me through the purchase. I will come back again and tell friends - Paul was that good. More
We had a fantastic experience working with Emily. She was patient, professional, knowledgeable, and uber responsive. Susan was fantastic walking us through the capabilities of the vehicle and Eric ma She was patient, professional, knowledgeable, and uber responsive. Susan was fantastic walking us through the capabilities of the vehicle and Eric made quick work of the financial process. We would highly recommend the BMW Store! More
Paul Kolleck and Susanne Ward made my purchase experience as least stressful as any I have made in 50 years of buying cars . I am only sorry I didn’t buy sooner. Paul is as patient as he is helpful. as least stressful as any I have made in 50 years of buying cars . I am only sorry I didn’t buy sooner. Paul is as patient as he is helpful. More
Out of town online purchase. Everyone was friendly and helpful at the dealership when we arrived. We were in and out quickly and they even returned our rental for us. Great exper Everyone was friendly and helpful at the dealership when we arrived. We were in and out quickly and they even returned our rental for us. Great experience. More
Great experience working with Emily at The BMW Store. When I first stopped in, I let her know that I was early in my selection process. She kept in touch, but was not pushy or pressuring in any way. When I first stopped in, I let her know that I was early in my selection process. She kept in touch, but was not pushy or pressuring in any way. When I was ready to order, she spent several hours with me as I contemplated choices, was patient and informative. Pick up day was smooth, with the BMW Genius going thru all the features, paperwork was quick and easy. I needed a different charging cable and Emily even assisted with that after the sale was complete. Great service and experience all around! More
The sales experience was nothing but professional. Jonathan Kumar did an outstanding job throughout the process. There is no question, where I will purchase my next BMW. THE BMW STORE! Jonathan Kumar did an outstanding job throughout the process. There is no question, where I will purchase my next BMW. THE BMW STORE! More
The dealership was efficient. When the brake issue with the X5 arose and my car was delayed Paul found. Way to help us out. Picking up the car was easy. Susan Ward did a great j When the brake issue with the X5 arose and my car was delayed Paul found. Way to help us out. Picking up the car was easy. Susan Ward did a great job training me and even helped me the next day when I couldn’t remember what she had told me on one topic. More