
The BMW Store
Cincinnati, OH
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Hank was the sales person I worked with. I feel he worked with me getting the x3 that we purchased at a reasonable. Then Hank had another person sit in the car and go over every part if th I feel he worked with me getting the x3 that we purchased at a reasonable. Then Hank had another person sit in the car and go over every part if the car with us so we were not lost once we drove it off the lot. I highly recommend asking for Hank if you are looking to get into a B.M.W! More
The BMW Store is very impressive: clean, up to date, and welcoming. My salesperson, Mat Swartz, was very professional, considerate, and easy to deal with. I am very happy with my buying experiences at The B welcoming. My salesperson, Mat Swartz, was very professional, considerate, and easy to deal with. I am very happy with my buying experiences at The BMW Store! More
Emily Blose was easy to deal with . . . no pressure yet provided the best deal in town. Proactive with keeping me informed on the status of my built-to-order car, and very responsive wh . . no pressure yet provided the best deal in town. Proactive with keeping me informed on the status of my built-to-order car, and very responsive whenever I reached out. Susan Ward was on top of her game as a BMW Genius and responded immediately to any inquiries. More
I walked away with the car of my dreams. No pressure to buy and outstanding service all around. Car was detailed as the financial paperwork was being completed. Ask for John Beam, he was No pressure to buy and outstanding service all around. Car was detailed as the financial paperwork was being completed. Ask for John Beam, he was the best More
We worked with Jonathan Kumar who was extremely helpful in explaining the different EV models. And Susan helped us understand the technology once we purchased the car. Both are easy and fun to work with an in explaining the different EV models. And Susan helped us understand the technology once we purchased the car. Both are easy and fun to work with and we love the car! More
From my initial contact on line to my final purchase day I was treated with utmost professionalism and respect. Paul had our test vehicles out and ready for our test drive day and answered all our questions I was treated with utmost professionalism and respect. Paul had our test vehicles out and ready for our test drive day and answered all our questions. Absolutely a different and positive experience after test driving vehicles from other dealerships no pressure just assistance from Paul. When we worked the deal there were no surprises and no pressure with gimmick add on’s like other manufacturers. Our trade in value was very fair. We special ordered our vehicle which took less than 30 days to receive. On the day of delivery our BMW was inside the show room waiting and Susan took her time setting up the car for the technical features. She was great at demonstrating the features of our new BMW. Eric in finance had all our paperwork ready by the time we finished the demonstration. Again no surprises and no pressure during signing. The deal we agreed on was exactly what was presented. Overall great experience! More
I have purchased multiple cars from Paul at the BMW Store. He always does a fantastic job taking care of me and the service at the dealership is outstanding! Store. He always does a fantastic job taking care of me and the service at the dealership is outstanding! More