The BMW Store
Cincinnati, OH
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The BMW Store provides a great customer experience! Paul Kolleck was incredibly helpful walking us through our new car options and providing the information we needed to make our decision. Susan Ward Paul Kolleck was incredibly helpful walking us through our new car options and providing the information we needed to make our decision. Susan Ward gave excellent support and training on our new car features. More
The BMW store is always presented professionally and their facility is top notch. Everyone I have worked with there goes out of their way to ensure a wonderful customer experience. their facility is top notch. Everyone I have worked with there goes out of their way to ensure a wonderful customer experience. More
We have purchased our last 3 BMW vehicles here and it’s always an amazing experience. Julian has helped us with the last 2 and he’s been fantastic and hassle free. Highly recommend!!! always an amazing experience. Julian has helped us with the last 2 and he’s been fantastic and hassle free. Highly recommend!!! More
We had a great experience working with Jonathan Kumar. We were new to BMW, and Jonathan was very knowledgeable, and easygoing. He was very thorough in his explanations, and put my mind at ease about being We were new to BMW, and Jonathan was very knowledgeable, and easygoing. He was very thorough in his explanations, and put my mind at ease about being a new EV driver/owner. Susan Ward also did a fantastic job going over the tech in the vehicle when it was finally delivered. Also kudos to BMW for delivering my car ahead of schedule. It was a nice Christmas surprise. More
Dean Stathes was great to work with and Susan Ward was a great help with my technology questions. Additionally Eric Fender was very helpful explaining the available maintenance packages and walking me throu great help with my technology questions. Additionally Eric Fender was very helpful explaining the available maintenance packages and walking me through the purchase paperwork. More
Mr. Kumar was great to work with. No pressure. I took multiple test drives and didn’t have to endure the pestering emails and calls like some people in sales are prone to. Worked out great. multiple test drives and didn’t have to endure the pestering emails and calls like some people in sales are prone to. Worked out great. More
Great buying experience! We feel as if we are part of a new family. Great follow-up by, and connection with our sales person, Jonathan. Knowledgeable sales team, and a ver We feel as if we are part of a new family. Great follow-up by, and connection with our sales person, Jonathan. Knowledgeable sales team, and a very efficient process. Delivery process only took an hour and we were on our way in a new BMW. More
Julian was amazing to work with, he wasn’t pushy, didn’t play around and knew exactly what we wanted, would go back to him any day. play around and knew exactly what we wanted, would go back to him any day. More