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Texas Direct Auto

Stafford, TX

4.6
1,528 Reviews

12053 SW Freeway Service Rd

Stafford, TX

77477

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1,528 Reviews of Texas Direct Auto

May 26, 2019

Found what I was looking for. From the moment I walked in the door everyone was so helpful. My salesperson Thad helped me find the truck I was looking for. Shaq in finance found me More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thad, Shaq
May 26, 2019 -

Texas Direct Auto responded

Jerry, we're glad to hear you found our online staff so helpful. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

May 25, 2019

Friendly The dealership was good in general, he was Trying his best to create a connection with the buyer , give us his opinion, good Follow up..............t More

by Isaac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad
May 26, 2019 -

Texas Direct Auto responded

Isaac, we're so happy we were able to help you out. Our team is always available should you require any extra help. -Vroom Team

May 22, 2019

Best car buying experience ever Tremendous experience. Great deal, fast no hassle. All the staff was great and the process was well organized. They need a cappuccino machine. That’s More

by W2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan and Rhett
May 23, 2019 -

Texas Direct Auto responded

Thank you for the review. We're happy to hear you enjoyed our unique car shopping experience. Take care. -Vroom Team

May 20, 2019

20 Year Car Guy Feedback I was in the car biz for 20 years and I have seen all the good, bad, ugly and great. The folks at Vroom did a fantastic job. Wisdom, skills, personal More

by Littleb99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ro, Adam
May 22, 2019 -

Texas Direct Auto responded

Thank you for your kind review; we're happy to pass along your comments to the team. If you need assistance again in the future, please don't hesitate to reach out. We're happy to help. -Vroom Team

May 10, 2019

Satisfied Customer Moises from the sales team was Great! Alex had the car looking sharp and made sure he went over everything with me and ordered a missing fuse cover. More

by Savell60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises, Alex
May 13, 2019 -

Texas Direct Auto responded

We are happy to hear Moises and Alex provided you with a great experience. Please don't hesitate to reach out to us if there's anything more we can do. - Vroom Team

May 08, 2019

Very Poor Sales Staff with an Attitude Stay away....the first salesman I spoke to dropped the ball and never contacted me after my daughter drove the Jeep. The second just had an attitude More

by dwb01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sammy and Jason
May 09, 2019 -

Texas Direct Auto responded

Hi - thanks for taking the time to provide your feedback. We're disappointed to hear about your experience and we'd like to make it right. We'll message you for more information. Thanks - The Texas Direct Auto team

May 06, 2019

Easiest car buying experience Joseph and Patrick made this experience special. Easy and convenient. Definitely recommending those two in particular to all my friends who are consid More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph and Patrick
May 07, 2019 -

Texas Direct Auto responded

Hello, thank you for highlighting some of our staff who helped make this a great car buying experience. Please don't hesitate to reach out if there's anything additional we can do for you. - Vroom Team

May 06, 2019

Good car, good price, delivered to door in 3 days I can't speak for any negative reviews you may see, but this was easy and quick. Really good condition car with only minor imperfections that realist More

by Car shopper
Recommend Dealer
Yes
Employees Worked With
Can't recall
May 07, 2019 -

Texas Direct Auto responded

Hello, thank you for sharing all of your feedback. We are happy to have provided you with an overall positive experience with the delivery of your new vehicle. We look forward to working with you again in the future. - Vroom Team

May 02, 2019

I had a very good experience I started out with Carvana looking for a Nissan Pathfinder SL 2018, but the more I spoke with the personnel on phone the more I got very frustrated w More

by ikaboga19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Davila, Kallie Mays
May 06, 2019 -

Texas Direct Auto responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Please don't hesitate to reach out to us if there's anything more we can do. - Vroom Team

May 01, 2019

Purchase a car Chris Williams very helpful and professional. All staff friendly and polite. The ease of use for going online and choosing the car through to collecti More

by Joneshorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris williams
May 06, 2019 -

Texas Direct Auto responded

We are glad we could help. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out. - Vroom Team

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