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Texan Buick GMC

Humble, TX

4.2
707 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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707 Reviews of Texan Buick GMC

November 24, 2023

I have had three different situations with this dealership that has caused more damage to my vehicle then helping. I’ve reached out to corporate regarding this situation and they aren’t any help si More

by Teejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Figueroa , Madison Spencer, Beth Patlan
Report | Print
Nov 28, 2023 -

Texan Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 24, 2023

Easy service appointment scheduling. We have always been kept well informed. Thank you Texan staff! More

by marysmithhowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 27, 2023 -

Texan Buick GMC responded

Hello Mary! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Texan GMC Buick Team

November 23, 2023

It wavehicles a fantastic experience working with your Texan Buick GMC Team to purchase our vehicle. More

by jfreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed
Report | Print
Nov 25, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

November 23, 2023

Great service and they listen to my concerns and questions. I usually don’t make an appointment, but I service on my Yukon. More

by Irenecruz075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
Report | Print
Nov 25, 2023 -

Texan Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Texan GMC Buick Team

November 21, 2023

Had the truck I wanted and worked with me on trade- in. The experience was not too unpleasant. More

by WEEDEAVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I did not deal with these people.
Report | Print
Nov 22, 2023 -

Texan Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your positive experience at Texan GMC Buick! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Texan GMC Buick Team

November 20, 2023

Brought Yukon in for 36,000 service and after service, there was an issue with steering and brakes squeaking and I tried to make an appointment to bring back and technician told me it would take 4 days to More

by njames49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis in service
Report | Print
Nov 22, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us, James. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 20, 2023

Fantastic service. Job completed in a timely matter No long wait. Employers keep you inform of service progress. More

by dianewilkes03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor service employee
Report | Print
Nov 22, 2023 -

Texan Buick GMC responded

Thank you for sharing this great feedback with us, Diane. We feel our service department is what makes Texan GMC Buick special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Texan GMC Buick Team

November 20, 2023

Do job own getting Truck in and out own oil change and wash it let you no done More

by heblv208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Report | Print
Nov 22, 2023 -

Texan Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Texan GMC Buick Team

November 19, 2023

Daniel was great. Things went smoothly. I will recommend Texan GMC. Thank you so much. More

by pinder.donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Nov 21, 2023 -

Texan Buick GMC responded

Donna, we're pleased to hear that Daniel and our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Texan GMC Buick Team

November 18, 2023

No answer as to when I'll get my plates for my truck. Everything else was fast and easy. More

by DJ Gilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 20, 2023 -

Texan Buick GMC responded

Thank you for leaving this review, DJ. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Texan GMC Buick Team

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