Terryville Chevrolet

Had to have my 2017 truck fix again and not happy with you guys. Every time I come here you guys keep forgetting to put my discount in. It’s like you are trying to screw me over. I should not have to say you guys. Every time I come here you guys keep forgetting to put my discount in. It’s like you are trying to screw me over. I should not have to say to you where is my discount. The cashier sucks big time rude and not friendly at all. Your labor charge is off the charts. I will never bring my truck back to you again. When Brandon told me it was going to cost me around $750 with my discount I said ok that’s fine. When I got there to pick it up it cost me around $1,037.00. What the heck. I am on a fixed income and was not happy to pay more. On top of it all I should not have to keep calling you guys asking if my truck is ready after you had it for like 5 to 7 hours. People have work and things to do. And for you to tell me we need your truck for two days does not work for me at all. You charge me for 4 hours of labor when I know it did not take you that long to fix it. You guys are out to screw people over and it’s not right of you at all. When I ask you about my back breaks you said their fine and today they are making noise so no you will not be fixing them for me I go somewhere else that will fix it and not kill me on the labor charge. More

Your guys are well over price on the labor cost. Your cost on labor is way too high. I will never use you guys again Your cost on labor is way too high. I will never use you guys again More

My car broke down 5 days after getting it back. Same thing happened as before i brought it in. I was stuck with no car again! You had to pick up with tow truck next day Same thing happened as before i brought it in. I was stuck with no car again! You had to pick up with tow truck next day More

The experience was great, the whole team at Terryville Chevrolet is very helpful. I will be back. Chevrolet is very helpful. I will be back. More

Although I am satisfied with the work that was done on my vehicle and in the timely manner in which it was completed, I’m dissatisfied with the fingerprints on my door, and the fact that I paid more than I w vehicle and in the timely manner in which it was completed, I’m dissatisfied with the fingerprints on my door, and the fact that I paid more than I was quoted. More

Lack of exp in young people. Need supervision and in-depth attitude and personal attitudes. Cashier played white computer while I stood there waiting for service info. For oil ch Need supervision and in-depth attitude and personal attitudes. Cashier played white computer while I stood there waiting for service info. For oil change and rotation took over 95 minutes. Asked why I don't get special coupons anymore and was told by service writer they'd be applied but nothing showed on bill. If it wasn't for John being mannerly and professionally calming the situation I most likely wouldn't have used your dealership in future. He saw me sitting for a good amount of time and offered to look into service on my vehicle. More

I’ve been to the dealership multiple times for the same problems that the technicians have claimed to fix. However, each time I leave, more problems occur and my car is still smelling like mold and filling problems that the technicians have claimed to fix. However, each time I leave, more problems occur and my car is still smelling like mold and filling with water since no one can figure it out or are taking the time to figure it out. Each time I’m out of a car for a week to 8 weeks at a time. This is ridiculous and extremely unprofessional. Then I have to deal with two people (not Don or Brandon) who love to give me an attitude and say well don’t touch this or that. First off it’s my car so I can touch whatever I want. Second, in order for me to open my roof, I have to touch the panel of that constantly falls off the roof and hit me in my head while I’m driving without even touching it. Third, the dealership will not honor that this is all their mistake, but continue to make more scratches and marks on my interior and exterior while they. “ try to find the problem and the leak.” More

I always do the oil changes at this dealer, they damaged the engine door, and they don’t want to be responsible for that because it’s not their fault and neither is my fault only they touch me there, no one the engine door, and they don’t want to be responsible for that because it’s not their fault and neither is my fault only they touch me there, no one else has put a hand on my car, it doesn’t seem fair to me I’m going from Waterbury because I thought it was good to continue the checks here since it could be safe for my car and not have to go through this. I am very disappointed they told me that I would have to pay $300 for them to fix something that they themselves damaged. More

Everyone was very helpful and amazing, Scott, Dan and Neron where huge help Everyone was very helpful and amazing. Scott Dann and Neron were huge helps. They made the experience easy and comfortable and Neron where huge help Everyone was very helpful and amazing. Scott Dann and Neron were huge helps. They made the experience easy and comfortable and I'm a happy customer walking away. More

Friendly people run the service department. Nice facility with a good waiting area and in a nice town with interesting places to visit while waiting also. Nice facility with a good waiting area and in a nice town with interesting places to visit while waiting also. More