Terry Reid Hyundai
Cartersville, GA
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412 Reviews of Terry Reid Hyundai
Fat man's review Staff was nice and very helpful. I would but from them again. Cassie was a pleasure to work with and was able to handle all of my needs. Staff was nice and very helpful. I would but from them again. Cassie was a pleasure to work with and was able to handle all of my needs. More
Good experience The entire experience of purchasing this new car went very well. pleased with all the staff especially mr. Watts. The environment was clean and comfor The entire experience of purchasing this new car went very well. pleased with all the staff especially mr. Watts. The environment was clean and comfortable and had a good assortment of cars. More
Highly satisfied Exceptional service from salesman to finance. Very professional .I felt important from the time I walked in until the time I left. They made me feel Exceptional service from salesman to finance. Very professional .I felt important from the time I walked in until the time I left. They made me feel important. More
Excellent They did a great job in putting me in a new car. I didn't think I would be able to get one but they made sure I was satisfy & happy with the vehicle. They did a great job in putting me in a new car. I didn't think I would be able to get one but they made sure I was satisfy & happy with the vehicle. More
The worst Ive ever seen! I bought a brand new '15 Sonata. First off they tricked us into buying the extended warranty. Why? I thought all new Hyundai's have a 100K warranty? A I bought a brand new '15 Sonata. First off they tricked us into buying the extended warranty. Why? I thought all new Hyundai's have a 100K warranty? Anyway, $1300 for the warranty. Whatever. With 39K miles on it the car was under 3 or 4 recalls. They wanted the car brought to them, left for an indeterminate period of time, and would call when ready. I asked about a loaner and they said they dont offer that but I could rent a car on my own and try to be reimbursed for it. xxxx no! This car was bought July 10th 2015, on Dec 31st 2016 it was traded for a new Nissan Altima. The Hyundai had 39448 miles on it. I didnt have this car for even 2 years before it was a total piece of junk. Now, we are trying to get refunded for the GAP ($895) and Extended Warranty ($1300). Terry Reid has received all paperwork, letters, and signatures needed to issue refunds. They will not take my call nor return phone calls. Its getting to the point where I will have to get a police report (anything over $500 in GA is a felony) and press charges for felony theft and fraud in order to get the refund that Im due. PS - Not all GAP nor Extended Warranty will be refunded. Ok, the GAP was used for 39K miles so they are prorating for that, BUT the Extended Warranty never went into effect due to the miles being under 100K. I asked why is the Extended Warranty being prorated too. They said because the 100K mile manufacturer warranty DOES NOT COVER ELECTRONICS. WHAT??????? Total scammers at this place. Im sure most Hyundai dealers operate this way, they have to because they know their products are JUNK! Sadly I will be contacting Bartow County Sheriff for a police report and will be pressing charges against Terry Reid Hyundai. Its the only way to get your money from these people. More
GOOD , FREINDLY PEOPLE CLEAN LIKE THE CAR ALOT GOOD LOCATION SERVICE DEPT. LOOK CLEA AN WELL MAINTANED CARS ARE CLEAN THATS ALL I HAVE TO SAY , FREINDLY PEOPLE CLEAN LIKE THE CAR ALOT GOOD LOCATION SERVICE DEPT. LOOK CLEA AN WELL MAINTANED CARS ARE CLEAN THATS ALL I HAVE TO SAY More
nice products. nice price. nice service. This company makes a great product for a great price. This dealership makes the overall experience a nice one! They have gained a loyal customer for This company makes a great product for a great price. This dealership makes the overall experience a nice one! They have gained a loyal customer for it. More
Excellent experience Friendly and accommodating, we had just lost our youngest son and we were returning his car and they treated us with such compassion. We will definit Friendly and accommodating, we had just lost our youngest son and we were returning his car and they treated us with such compassion. We will definitely recommend this dealership to our friends and family. More
Great Experience! My experience was fantastic. Kamron made me feel comfortable and relaxed for my duration at the dealership. This was the first time I've ever purchase My experience was fantastic. Kamron made me feel comfortable and relaxed for my duration at the dealership. This was the first time I've ever purchased a car that I did not feel forced or pressured at all, which was a great feeling. Kamron and the rest of the staff was as professional as could be and exceeded every expectation I had. More
Review This team went above and beyond for me. They made something that seemed so impossible, POSSIBLE. And still stayed within all my price ranges! I'm stil This team went above and beyond for me. They made something that seemed so impossible, POSSIBLE. And still stayed within all my price ranges! I'm still as excited today as I was the day I purchased. Thank you again Hyundai team! More