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Terry Reid Hyundai

Cartersville, GA

4.7
412 Reviews

816 Joe Frank Harris Pkwy SE

Cartersville, GA

30120

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412 Reviews of Terry Reid Hyundai

November 17, 2020

Great experience from beginning to end. The car was ready to go when I arrived, the paperwork was quick and organized, and the sales staff were very professional and courteous. More

by kelly.crellin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Taylor, Eric Stallworth, Miles Patterson
November 04, 2020

Poor service charging hagh fee for diagnostic I already knew . the lady on front desk told my Daughter vehicle has 3 recalls . so they en up saying no recalls and fee was $135.00 for diagnostic . More

by ismaelsilva1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
McKensie Dover
November 04, 2020

Excellent service. Let me know exactly what was happening with every step. Polite and courteous. Car is doing great since the work. Awesome customer service. More

by Pamela W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKensie Dover
November 02, 2020

Awesome team! Awesome customer service! Awesome price! Awesome finance options! Awesome Car!!!! They make it easy! 10 stars! Purchased a brand new 2021 Hyundai SUV for my daughter. Came back for more wit More

by bellabay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Taylor, Eric Stallworth, Tillman Nowlin
October 23, 2020

Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this! More

by BuffDaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Laughridge, Christian Taylor, JT Laughridge, Austin Nichols, Tillman Nowlin
October 20, 2020

I received amazing customer service. I came in to only get my trade in appraisal and walked away with a brand new car. Truly amazing More

by ashonti13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Taylor, Eric Stallworth, Austin Nichols
Nov 02, 2020 -

Terry Reid Hyundai responded

Thank you for your great review and kind words. Thank you for being a part of the Terry Reid family.

October 16, 2020

Nice people, and love my car. Only reason I was there was the new hybrid came in. I drove over 2 hours to get there. Expressed interest in speeding up the process. I was there before 9 am and left ju More

by ramsey.beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Taylor, Eric Stallworth, Miles Patterson
Nov 02, 2020 -

Terry Reid Hyundai responded

We're so glad you love your vehicle, it truly is a beautiful car. We're happy you drove to be a part of the Terry Reid family. We apologize the process took a little longer than you liked. We try to speed the process up as much as possible but sometimes things may take longer, especially when ensuring all the paperwork for your out of state taxes and registration are done correctly as we'd rather take a little longer than have to fedex you a correction form later. But still, we will try and work faster and more efficiently and thank you for your patience in the process. Welcome to the Terry Reid family. We hope you make that trip again in the future. Enjoy your Hybrid!

October 13, 2020

McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement. More

by craig.depew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Bellamy, McKensie Dover, Kayla Walker
Oct 14, 2020 -

Terry Reid Hyundai responded

Thank you for the great review!! We're glad you found a creative way to get to 25 words!

October 12, 2020

The guys at Terry Reid Hyundai were awesome. They worked with me to get the deal I wanted on the car I wanted. I couldn’t be happier with my experience. Thank you!! More

by trey.butler81
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Taylor, Austin Nichols, Tillman Nowlin
Oct 14, 2020 -

Terry Reid Hyundai responded

Thank you for the great review! Thanks for being a part of the Terry Reid family and we hope you love your G70!

October 12, 2020

Staff is very sweet and makes everyone feel welcome. I was very relieved to see staff wearing masks during my visit. I work at a hospital and was very thankful that everyone was following the proper guide More

by KELLY.DIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Bellamy, McKensie Dover
Oct 14, 2020 -

Terry Reid Hyundai responded

Thank you for the great review! We're glad you're a part of the Terry Reid family!

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