Tate Dodge Chrysler Jeep RAM
Glen Burnie, MD
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533 Reviews of Tate Dodge Chrysler Jeep RAM
My new used car I found a 2013 Chrysler Town & Country online and was sure I wanted it so I made arrangements to come in and test drive it. When I got there I was met I found a 2013 Chrysler Town & Country online and was sure I wanted it so I made arrangements to come in and test drive it. When I got there I was met by Will and the used car sales manager (Butch Rupert), they proceeded to tell me that unfortunately the vehicle I had seen online had been sold BUT they had found what they felt would be a suitable replacement - it was/is. It was the same price & model so no real pain. The vehicle needed a couple of minor "adjustments" - add heated seats, fix rear windows, fix remote key fob and get owners manual - which they agreed to so I bought the vehicle the same day(Saturday). It is now Friday and all "adjustments" have been taken of. They made the appointment for Thursday and everything went off without a hitch. All is good and I am very happy with my purchase and the sales force involved. Bruce More
Excellent Experience My 19 year old son stopped into this dealership looking for a car and immediately felt welcome. He was treated with respect and importance and Mr. Bu My 19 year old son stopped into this dealership looking for a car and immediately felt welcome. He was treated with respect and importance and Mr. Butler showed him several vehicles in his price range at both used car locations on Ritchie Highway. I then met them at the dealership and we purchased a used 2012 Chevrolet Cruze in less than 2 hours. They matched our written trade from CarMax. It was one of the most efficient, pleasant experiences I have had at a car dealership. The Sales Manager, I believe was Mr. Rupert, Mr. Butler and Mr. Campbell in finance were all to thank for this great experience. I have one happy son, who is so excited with his new car. They gave us a fantastic deal and the monthly payment is right where we wanted it to be. I would most definitely recommend this dealership and I will be sure to visit the next time I am need of a vehicle! More
Great experience Will Butler was great and I would work with him again. The dealership was also great and I would return.. My husband bought the truck so he was there Will Butler was great and I would work with him again. The dealership was also great and I would return.. My husband bought the truck so he was there the most. More
WORST DEALERSHIP I HAVE EVER BEEN TO!!!!! I have purchased a lot of vehicles to be honest I have had 5 vehicles in 6 years all from different dealerships and Tate was by far the worst!!!! I ca I have purchased a lot of vehicles to be honest I have had 5 vehicles in 6 years all from different dealerships and Tate was by far the worst!!!! I called at least seven times, would be transferred 3-4 times to some one who couldn't help me. I came in memorial day to purchase a brand new jeep, I called having some other questions later in the week nobody seem to know the answer and apparently the person who did wasn't in which doesn't make sense I don't understand how 1 person has the answer to 1 question. I spoke with the sales manager on the phone who had a very poor attitude, was rude, yelled and actually hung up on me!!!!! This sales manager should not be the dealership business, my father is a salesman I know how the business works you have to be a people person and this man is far from it!!! I will never buy a vehicle from tate, I went to Bob Bell bought a brand new Ford and am extremely happy. Tate was just a waste of time and I will never go back. Rudest people I have ever met!!!!! DO NOT GO HERE!!!!!!! More
Cursing salesman We were taken back by Jack's use of curse words when working with us. He also seemed to have very little knowledge of the cars we were looking at. H We were taken back by Jack's use of curse words when working with us. He also seemed to have very little knowledge of the cars we were looking at. He also did not know rebates or leases. Just a poor experience. More
Desmond Parker I have never had such a smooth car buying experience as I had yesterday at Tate! Dezmon came to the service bays to introduce himself as I waited for I have never had such a smooth car buying experience as I had yesterday at Tate! Dezmon came to the service bays to introduce himself as I waited for service on my car..he gave me a business card and went back to the showroom..ironically I wasn't willing to pour hundreds of dollars into my old car so I went right back to Dezmon...after a test drive and some paperwork my husband and I are ecstatic at the deal we got for this beautiful car!! Dezmon was funny and professional..we will definitely recommend this young man and this dealership to anyone we may know who is in the market to purchase a vehicle! More
Great Service Great Experience Will did a great job helping and assisting me with my purchase. I was greeted with professionalism and kindness. My experience was easy and haggle fre Will did a great job helping and assisting me with my purchase. I was greeted with professionalism and kindness. My experience was easy and haggle free, thanks to Mr. Butler. Thanks Will!!! More
Dealership Excellence Mr. Butler is an asset to your organization. He epitomizes what buying a car should be like.... I was not hasseled or coereced. I was allowed to lo Mr. Butler is an asset to your organization. He epitomizes what buying a car should be like.... I was not hasseled or coereced. I was allowed to look and not feel pressured. Would definitely look up Mr. Butler again... Mr. Rogers More
Great service Will Butler was a pleasure to do business with. He was laid back, got us a fair price, and was very personable. No pressuring or haggling here. Will Butler was a pleasure to do business with. He was laid back, got us a fair price, and was very personable. No pressuring or haggling here. More
Excellent Job. Will Butler did an excellent job selling me a 2013 pre-owned dodge avenger.He was very knowledgable,personable,and trustworthy.I would highly recommen Will Butler did an excellent job selling me a 2013 pre-owned dodge avenger.He was very knowledgable,personable,and trustworthy.I would highly recommend him to family and friends. More