Tate Dodge Chrysler Jeep RAM

Impressed by helpful knowledge Recently I stopped by Tate Dodge, RItchie Highway for information on a Dodge Ram. I found the personnel to be most honest and knowledgeable. He help Recently I stopped by Tate Dodge, RItchie Highway for information on a Dodge Ram. I found the personnel to be most honest and knowledgeable. He helped me in making the proper decision for me. I was impressed! More

worst experience ever i was there at the dealer ship on Ritcjie Hwy on 1/25/16 looking to trade in my vehicle with a 2011 jeep Grand Cherokee with 92K miles on it i was ea i was there at the dealer ship on Ritcjie Hwy on 1/25/16 looking to trade in my vehicle with a 2011 jeep Grand Cherokee with 92K miles on it i was earlier that day at carmax laurel in MD and i got 14,769$ for my trade in but i wasnt sure about a change with my car, they also had a 2013 Grand Cherokee with 61K miles on it the thing is i understand that im going to lose on my trade in and i was okay with that but the manager at Tate used car sales gave me 12K for my car and she wanted 15K for the jeep and asked why so low while carmax gave me alot higher and their vehicle was newer and less miles on it plus the one Tate had had a lot of issues like the remote start doesnt work and the keys onlt open and close the doors not the trunk nor start and i asked and the sales agent asked the manager and she said the vehicle as is dont like dont buy i over heard that from the other room and she was telling me to go sell to carmax and come back but the way she was talking to me was really in polite and its more like i was asking her a favor not to do her job i have 5 cars at my house i got from your competitors like JBA Chevy and Sheehy Nissan and also from Adams chrysler and the way the treated me i keep going back to the but after this experience i will not go back to Tate for any reason I will in hospitality business with Diplomats and High Profile People and the way i deal with them is i answer whatever question they have even tho if it was not normal the Guest or in this case the customer is the one whos helping you keeping your job thank you very much for my worst experience so far More

Great Service I have a Ram 3500 and lost my key fob. On The Monday after the big snow storm, they were open. I I I called and talked to Brian. He was very helpful I have a Ram 3500 and lost my key fob. On The Monday after the big snow storm, they were open. I I I called and talked to Brian. He was very helpful and courteous. He worked with me to make sure they had the right key fob before wanting me to drive there. They had it and when I got there, he knew exactly why I was there without even asking if he could help me. I was in and out of there in 30 minutes. I bought the truck at Tate but I will never do that again. The salesman was terrible and they tried a slight of hand on me with the deal. However, it's the service that makes me come back. You buy the vehicle once but you have service many times. Thank you Brian and to the technician that did the work. Jerry. More

Bough my first car from Tate Dodge I had the best experience at Tate Dodge and Chrysler, with the purchase of a 2013 Honda Accord EX-L coupe. I am a junior in college, and this was my f I had the best experience at Tate Dodge and Chrysler, with the purchase of a 2013 Honda Accord EX-L coupe. I am a junior in college, and this was my first major purchase ever. When I read about the car, I knew it was a great buy. I was reassured this was the car for me the moment I spoke with sales consultant, Mr. Barnette Lyles. It was clear that Mr. Lyles was in tuned with exactly what I wanted from the very first moment we spoke. Mr. Lyles is not the typical, "car salesman,” and a consultant would be an understatement. He listened, and was professional. Mr. Lyles aims to cater to the wants and needs of his client, providing a satisfying experience. I can honestly say, out of all the dealerships I visited, my experience at Tate Dodge was more than satisfying. Exemplary would describe it best, making my first car buying experience positive and one to remember. Thanks to Mr. Lyles, I rung in the New Year with a new car that I am completely in love with. If you need a car, new or used, do yourself a favor and go visit Barnette at Tate Dodge Chrysler dealership. You won't be disappointed! More

Took My Jeep Cherokee ther for service// Horrible Took my Jeep Cherokee to Tate for service and the Jeep ran rough and worst than it ever has after I left. I talked to some tool/Brian (employee of the Took my Jeep Cherokee to Tate for service and the Jeep ran rough and worst than it ever has after I left. I talked to some tool/Brian (employee of the month candidate) and he basically told me I was an idiot without saying as much. I would suggest that if you need service you take it to another Dodge dealership or a trusted mechanic. I called another Dodge Dealership in Maryland and the guy there said have you ever seen the commercial where they have xxxxxxx beating on an engine that's what we think about Tate's service department. He further advised that you'd be better off talking to a brick wall than trying to get anyone satisfy you there, the owner is non-existant and the dealership maybe under review from FCA and I wouldn't be surprised if Tate is forced to sell out. Since my parents live in PA I took the Jeep to a dealership in PA and they found numerous problems one being the EGR valve and they didn't even see that the transmission fluid was almost non existant. Thank goodness I took it to another dealer or my transmission would have been fried by now. More

Tate Dodge Service : Please Don't use them (Shameless) Took my Chrysler to the Tate service center the car was diagnosed with a few things and a suggested replacement of a parts. I did everything suggested Took my Chrysler to the Tate service center the car was diagnosed with a few things and a suggested replacement of a parts. I did everything suggested and I paid $900 for the service. I picked my car up and the car would not start the engine light was on. I asked the service tech to at least get the light off and he did and said I wouldn't drive the car looks like the head gasket, catalytic converter and coolant system have problems according to my code reader. Then when I asked further questions about the problems another service tech laughed. I am a service disabled police officer and was treated like a complete piece of garbage. Shame on you Tate Dodge. P.S. they didn't even fill my car up with proper fluids!! More

Salesman Ed Berry is very patient. .. For 9 months Ed and I emailed back and forth about the prices of jeep wranglers. I came in and test drove one, but I couldn't commit to the price. A For 9 months Ed and I emailed back and forth about the prices of jeep wranglers. I came in and test drove one, but I couldn't commit to the price. A few months passed and I stopped by Tate again. Finally, after changing my mind at least twice about which jeep I wanted, I finally settled and then fell in love with an unlimited with all the bells and whistles. Being afraid of the monthly payment. ..Ed ,without pressuring me, helped me find financing that I was comfortable with. Before I left the lot, Ed showed me how to use all the instruments on the dashboard. Walked me through taking the top off and he even sync'd the uconnect to my phone. I drove my new blue (insisted on white in the beginning)Wrangler Unlimited off the lot and into my driveway. I must say. .it looks good there! Holly Borgese More