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Tasca Ford - Service Center

Midlothian, IL

4.3
526 Reviews
Call Service Center (708) 905-2834

526 Reviews of Tasca Ford - Service Center

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May 24, 2024

Came in for a recall and they charged me for a diagnostic for a recall More

by Devonrob24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pritchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mackey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dolores Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 as in my previous response on your other review, I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

Helpful
May 24, 2024

Bad service try to charge u for recalls they messed up stay away from here More

by Devonrob24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pritchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mackey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dolores Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas aggelopoulos
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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

May 24, 2024 -

Devonrob24 responded

Then act like they care when u leave a review if u care so much give me my money back

May 24, 2024 -

Tasca Ford Midlothian responded

I would be more than happy to do all I can do to help but I will need more information to be able to dig into this for you. Name, vin number to vehicle serviced, bill? Something to help me help you. Feel free to call me directly John Rodriguez General Manager 708-388-3000 with the info or feel free to email me directly kiko@tasca.com. Thank you in advance

Helpful
April 30, 2024

I usually ask to work with Mr. Pritchard, he wasn't in so I had the opportunity to work with Kevin. Both are very good and very easy to work with, i appreciate full explanation More

by gogo817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Tasca Ford Midlothian responded

It's great to hear that Robert and Kevin were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Tasca Ford Midlothian!

Helpful
April 23, 2024

Excellent dealership. Dealing with Mena in sales and Thomas in service was a very easy and straight forward process. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mena Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Tasca Ford Midlothian responded

Thank you for choosing Tasca Ford Midlothian. Your feedback and rating mean a lot to us. We're glad Mena and Thomas were able to help, and we hope to see you again!

Helpful
April 12, 2024

Very clean and comfortable dealership with very courteous staff. My service advisor Thomas Mackey was polite, informative about my vehicle, and extremely helpful! More

by Fordchevy1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Tasca Ford Midlothian responded

We are very happy to hear that Thomas and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
April 03, 2024

Very professional and completely knowledgeable. Was transparent about all aspects, really took care of me . More

by Frazierkenyatta3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Tasca Ford Midlothian responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 27, 2024

Mr. Kevin Fondren is a great service advisor he does whatever he can to satisfy his customers More

by hjp917hp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerron Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Tasca Ford Midlothian responded

We are pleased to hear Kevin, Jerron, and Greg provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 13, 2024

Excellent service, Good information about repairs. Good costumer service. Good communication. Very friendly and respectful staff. More

by Dolores3170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Tasca Ford Midlothian responded

Thank you, Dolores! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tasca Ford Midlothian!

Helpful
March 11, 2024

Pj and the boys did another great job today on my ford edge.oil change and alignment in and out in Less than 3 hours. More

by Rich L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pj seratore
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Mar 12, 2024 -

Tasca Ford Midlothian responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tasca Ford Midlothian, Rich, we look forward to having you as a valued customer for many years to come!

Helpful
March 05, 2024

The service department was outstanding they were able to get my vehicle in and out in just a couple of hours. I would recommend them to any Ford owner. More

by cwalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Tasca Ford Midlothian responded

We are very happy to hear Thomas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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