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Robert Pritchard

Overview Reviews (195) Inventory (167)

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Robert Pritchard

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Robert Pritchard

Service Director

Tasca Ford Midlothian

14633 S Cicero Ave
Midlothian, IL 60445

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4.4

195 Reviews

Overview Reviews (195) Inventory (167)

Dealership Experience

6 yrs, 9 mos

Industry Experience

51 yrs, 3 mos

Languages Spoken

English

4.4

195 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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195 Reviews of Robert Pritchard

May 24, 2024

Dealership Rating

Employee Rating

Came in for a recall and they charged me for a diagnostic for a recall for a recall More

by Devonrob24

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Thomas Mackey, Kevin Fondren, Dolores Ayala , Nick

Helpful 0

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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 as in my previous response on your other review, I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

May 24, 2024

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Employee Rating

Bad service try to charge u for recalls they messed up stay away from here stay away from here More

by Devonrob24

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Thomas Mackey, Kevin Fondren, Dolores Ayala , Nickolas aggelopoulos

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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

May 24, 2024 -

Tasca Ford Midlothian responded

I would be more than happy to do all I can do to help but I will need more information to be able to dig into this for you. Name, vin number to vehicle serviced, bill? Something to help me help you. Feel free to call me directly John Rodriguez General Manager 708-388-3000 with the info or feel free to email me directly kiko@tasca.com. Thank you in advance

May 24, 2024 -

Devonrob24 responded

Then act like they care when u leave a review if u care so much give me my money back

April 30, 2024

Dealership Rating

Employee Rating

I usually ask to work with Mr. Pritchard, he wasn't in so I had the opportunity to work with Kevin. Both are very good and very easy to work with, i appreciate full explanation Pritchard, he wasn't in so I had the opportunity to work with Kevin. Both are very good and very easy to work with, i appreciate full explanations as related to my vehicle. More

by gogo817

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Fondren

Helpful 0

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May 01, 2024 -

Tasca Ford Midlothian responded

It's great to hear that Robert and Kevin were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Tasca Ford Midlothian!

March 13, 2024

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Employee Rating

Excellent service, Good information about repairs. Good costumer service. Good communication. Very friendly and respectful staff. Good costumer service. Good communication. Very friendly and respectful staff. More

by Dolores3170

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 13, 2024 -

Tasca Ford Midlothian responded

Thank you, Dolores! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tasca Ford Midlothian!

February 12, 2024

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Employee Rating

This dealership is always friendly, service is fantastic. I would recommend this place to all of my friends fantastic. I would recommend this place to all of my friends More

by Jeffssnowplowing

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Fondren , Daniel Masoud, Pj great person

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January 23, 2024

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The Best sales experience I've ever had buying a car. OC and Bill Kay Ford is very friendly and gives excellent service! OC and Bill Kay Ford is very friendly and gives excellent service! More

by Tim

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: OC Glover, Daniel Masoud, Patrick Serratore , Dustin Collins, Mark Hofrichter

Helpful 0

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March 09, 2023

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Employee Rating

Another great service on my car at bill Kay ford. PJ and his advisers are the best and nice and friendly.They had my car in and out in a timely manner. PJ and his advisers are the best and nice and friendly.They had my car in and out in a timely manner. More

by Rich L

Recommend Dealer

Yes

Other Employees Tagged: Patrick Serratore

Helpful 1

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March 08, 2023

Dealership Rating

Employee Rating

Always take my work Van for service here. The staff is great and know what they are doing. The staff is great and know what they are doing. More

by pmoy1

Recommend Dealer

Yes

Helpful 0

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February 01, 2023

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Employee Rating

Had my passenger side mirror replaced and it was replaced with care and efficiency. Worked fine and looked great. with care and efficiency. Worked fine and looked great. More

by percy M

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Toscano

Helpful 0

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February 01, 2023

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Employee Rating

Had timing chain replace on 2017 f150. They quoted a price and I made an appointment. Work was completed per quoted price and completed in time specified. Could not be happier with this They quoted a price and I made an appointment. Work was completed per quoted price and completed in time specified. Could not be happier with this service. Highly recommend this dealership for all future repairs. Special thanks to Robert and his team. More

by rodgeramrein

Recommend Dealer

Yes

Helpful 0

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