Tasca Ford Midlothian

Warning light for battery check. The cashier was amazing...professional, patient and very willing to assist. She made an impression on someone having a bad day. I was deeply impressed The cashier was amazing...professional, patient and very willing to assist. She made an impression on someone having a bad day. I was deeply impressed. Thank her for me, please. (I had just lost my mother on November 11th.) More

Service The experience that I had at this location was just below average. I came in to follow up about my brakes from the previous day, I had an oil change w The experience that I had at this location was just below average. I came in to follow up about my brakes from the previous day, I had an oil change with tire rotation. On both days I was serviced by Carlos. The first day was just okay. Upon going back, I was told the service of the rear brakes would be roughly 1 to 2 hours. I also wanted the mechanic to fix issue with tires because leaving the service department prior to today, the light stayed on after putting air in the tires. I was very mindful and patient for 2 1/2 hours. When Carlos came out, he gave an update and told me he had a guy test drive the car and offered a car wash, I accepted the offer. I looked back at service my car was still up. So roughly 30 minutes passed I went to ask him what was going on with my car he then stated something about my tires, at this point I thought everything was a green when I heard the test drive. I was pressed for time to pick my children up. I suddenly decline the car wash and when he saw that u was becoming impatient after waiting 3 1/2 hours my vehicle was out in 15 minutes. While I was in the waiting area nearly every salesman came in to either get something from the vending machine or grab coffee yet no one noticed they had customer waiting. A simple hello or good morning would have been fine. The only employee that spoke was a gentleman who came in to clean. He asked how I was doing all while doing his job. My service was just okay. It mostly likely wont be a place I'll be going to when I can get the same service else where. More

Great service! This was the first time I’ve brought my ford in for service. Everyone was so nice and my issue was promptly taken care of. I will have no hesitation b This was the first time I’ve brought my ford in for service. Everyone was so nice and my issue was promptly taken care of. I will have no hesitation bringing it back next time I need to. More

Making the deal Soon after the purchased, .Ford advertised additional 5 grand off the 2018 year end sales ,this could have been applied to my sales. In the future Soon after the purchased, .Ford advertised additional 5 grand off the 2018 year end sales ,this could have been applied to my sales. In the future I will shop around. More

Quick easy It was probably the fastest I ever went to get service it was good to amazing and done with ease the service adviser got everything done in an hour It was probably the fastest I ever went to get service it was good to amazing and done with ease the service adviser got everything done in an hour More

Best Service Experience ever! The service staff was very welcoming and accommodating! Vehicle was serviced in a timely matter and care was taken to protect the interior surfaces. The service staff was very welcoming and accommodating! Vehicle was serviced in a timely matter and care was taken to protect the interior surfaces. Wait area was comfortable. More

Oil change Tom is friendly & is trying to make his mark in the service department. He is quick with check in and pleasantly answers your questions. I would recom Tom is friendly & is trying to make his mark in the service department. He is quick with check in and pleasantly answers your questions. I would recommend Tim in a heart beat. More