Tameron Kia of West Bank

Loved and Enjoyed working with Ursula Jackson, she is the best and highly recommend her. best and highly recommend her. More

I was able to replace a broken door remote in an afternoon walk-in visit in about an hour. I was one of two customers in the waiting room who wore a mask. I appreciated that all staff people I enc afternoon walk-in visit in about an hour. I was one of two customers in the waiting room who wore a mask. I appreciated that all staff people I encountered were masked. More

Matt was professional and courteous. I appreciate his work and that he kept me informed every step of the process. My car is in great shape thanks to Matt and the entire team at Ray Brant Kia. work and that he kept me informed every step of the process. My car is in great shape thanks to Matt and the entire team at Ray Brant Kia. More

Great customer service! They worked with us to get us in the vehicle that we wanted! the vehicle that we wanted! More

Outstanding service, efficient, professional and expeditious in their work. Highly recommended. Will consider using in the future. expeditious in their work. Highly recommended. Will consider using in the future. More

Very friendly and knowledgeable staff. Brian is doing a great job as a Service Manager. Matthew is really nice and very informative about the work that was performed on my car. great job as a Service Manager. Matthew is really nice and very informative about the work that was performed on my car. More

Very helpful nice and friendly people. I would tell my friends great place to buy a car .10 stars friends great place to buy a car .10 stars More

I had a awful experience there. I went in to the service department to have my car looked at because it wouldn't shift. My 2016 Kia Sorento had only 84,000 miles on it and was still under warranty but the s department to have my car looked at because it wouldn't shift. My 2016 Kia Sorento had only 84,000 miles on it and was still under warranty but the service guy told me that it was not under warranty. Lie number 1 that I was told by the staff because not only was my car still under warranty, I also had an extended warranty AND a Forever Car warranty to pay for repairs. Also, after doing some research myself, I found out that the shift solenoid for my car was part of a Kia recall so the car should have been fixed regardless. I was also told that my car couldn't be worked on until after the New Year, this was on Dec. 22, 2021. I got the feeling that I was bothering the service person and he just wanted to get rid of me. He offered to have my car appraised so I agreed. I had my car appraised the week before and was offered $18,000 for it, this dealership only wanted to give me $12,000 which would have put me upside down by about $2,000. I was told that the backup sensor needed replacing but when I bought this car from this dealership in 2018 the sensor wasn't working and the salesperson told me that the car was supposed to continuously beep like that when I backed up, so they sold me the car with a defective backup sensor then tried to deduct off of the appraisal price for it. Then the sales manager asked if I would be financing through my credit union. I said I MIGHT, I wanted to see what offers other finance companies would bring to the table before I decided. From that point on, I felt like they didn't want to work with me because they wouldn't be able to make money off of me in the finance department. The sales manager and sales person, would NOT work with me on the tuck I was trying to buy. Mr. Morrison told me the price of the truck was $51,000 when I had it pulled up online with a price of $49,000, lie number 2. There was some damage to the tailgate and the bed of the truck so I asked them if they could come down on the price of the truck and was told NO and that I could get those things fixed myself. First of all, I am not paying $49,000 for a truck that I have to spend another $5,000 to repair. Secondly, I work some very long hours and long day, I don't have time to bring a new truck in for repairs that should have been fixed before the truck is sold. I was treated like I was some dumb female that would just hand over my money without any negotiations what so ever. I am an educated woman, I make good money, I have a great credit score AND I used to sell cars so I know all of the tricks that salespeople and sales managers pull on the customers to make the most commission. I am a fair person and I understand they need to make money too but to not even consider negotiating with me really left a bad taste in my mouth. I am very disappointed and hurt that I was treated this way by every single person that I came into contact with at this dealership. You would think with the lack of inventory that they have on their lot, that the salespeople would have been more cooperative with me. I will NOT ever give them my business again. Rewind to 2018 when they sold me a 2016 Kia Sorento the had been wrecked, they didn't tell me about that, had a broken back up sensor and was infested with German cockroaches that I had to bomb for 3 days straight to get rid of. More

Very helpful when buying my car, very informative and professional. Called a few days later to make sure I was happy with my new car professional. Called a few days later to make sure I was happy with my new car More