Tameron Kia of West Bank

My phone number was written down incorrectly when I arrived. I had been calling all day to check my vehicle status and kept being told I would get a call back. Finally I just showed up and was told the arrived. I had been calling all day to check my vehicle status and kept being told I would get a call back. Finally I just showed up and was told they had been calling me all day. That's when I saw the wrong phone number. Not even close to my actual phone number. But rather than check the computer for the correct contact info I just wasn't contacted. The recall issue was fixed and my brake light was fixed but a week later I got a mailer saying I was due for service and I was surprised that when my car was there all day that time no one mentioned any other maintenance or repair recommendations. I could have had all of it done that day my car was there for 10 hours. More

Car says low oil immediately after service My car is giving a low oil sign immediately after the service was completed. I guess kia is the same kia that we use to know giving a low oil sign immediately after the service was completed. I guess kia is the same kia that we use to know More

The job was not finished also screws where missing where they worked my cay came back in worse condition then it was when I brought it to them they worked my cay came back in worse condition then it was when I brought it to them More

Great service! Great sales experience with Rory. Best car buying experience Rory was a great salesman to deal with. He explained my new car's features very well to Great sales experience with Rory. Best car buying experience Rory was a great salesman to deal with. He explained my new car's features very well to me. More

He was very nice to me and the place was clean and he was well spoke and able to awerson all my answers well spoke and able to awerson all my answers More

I have been taking my 2020 kia soul to this location since 2021 and today is the last straw. I was charged 29.95 for a tire rotation and when I got in my vehicle and checked the digital air pressur since 2021 and today is the last straw. I was charged 29.95 for a tire rotation and when I got in my vehicle and checked the digital air pressure the same front drivers side tire was 2 psi less than the other 3 so there is a good chance they didn’t rotate my tires and charged me anyway. Not to mention in reviewing the other inspection notations I see that the tech marked my brakes as a 6 and noted they needed to be changed soon. This SAME dealership supposed changed all 4 brakes on 6/3/23. I literally only drive less than 10 miles a day. There is no way Ive burned through my brakes that fast. This place has gotten my money for the last time. Finally I was told by Christian Villegas that I received a 10% discount on services however I do not see it referenced on the bill More

Not good at all. The communication isn't good . The personnel were rude and really didn't seem to care. And I was charged a 3.5% fee for using my debit card to pay fo The communication isn't good . The personnel were rude and really didn't seem to care. And I was charged a 3.5% fee for using my debit card to pay for the service. Afterwards we found that the car was not drivable. It was one of the worst, if not the worst experience of my life with any car dealership. More

Quick and easy Price was good, clean waiting area, and fresh French Vanilla coffee. Done fresh French Vanilla coffee. Done More

Great Awesome spectacular wonderful impressive If you want a great dealership, the Kia dealership on the West Bank is the place to go thumbs up want a great dealership, the Kia dealership on the West Bank is the place to go thumbs up More

Still waiting on my car been there since November They just done my recall all that time now I'm waiting on another recall to be done just done my recall all that time now I'm waiting on another recall to be done More