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Swickard Toyota

Edmonds, WA

4.6
1,615 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,615 Reviews of Swickard Toyota

January 14, 2022

Bryce was very helpful, and made the experience comfortable and stress-free. All in all, great experience. More

by Ed88
Recommend Dealer
Yes
Employees Worked With
Bryce
Jan 14, 2022 -

Swickard Toyota responded

Ed, it was our privilege to do business with you, and it would be our pleasure to continue serving you. It’s great to learn how terrific Bryce was and made sure your car buying experience went smoothly. Have fun in your new vehicle!

January 14, 2022

I started looking for a vehicle in August and was very interested in the RAV4s. Going out to the dealerships was a disappointment due to inventory, which we can't control. So I came home and plugged in th More

by Breezy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivanh
Jan 17, 2022 -

Swickard Toyota responded

Breezy, we are thrilled that you found your perfect RAV4 and delighted to be able to put an end to your long-time search. Thank you for your kind words and congratulations on your new first car! We are excited for you and it’s great to hear that our sales team made sure your overall experience was a 5-Star. We are here for you if you have any other questions that may come to mind in the future.

January 14, 2022

It took me 2.5 hours to get an oil change that's with an appointment. If they are short staffed why can't they tell it will take longer then expected before I show up for my appointment. More

by Ayaz khan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Chung
Jan 17, 2022 -

Swickard Toyota responded

Ayaz, we understand that you had a wait for an unusually long period for your appointment with our service department. We are sincerely sorry for the unpleasant experience that you had to endure at our dealership. We stride to improve and working on staff shortage to help with your wait time. We appreciate your patience.

January 14, 2022

My service advisor Patrick was amazing ill definitely come back to the service department for any upcoming services. More

by jnbunzick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 17, 2022 -

Swickard Toyota responded

Thank you so much for taking the time to leave us a 5-star review! It’s wonderful to know Patrick provided you with remarkable service. We can’t wait to see you again

January 13, 2022

Warming light went on? Called immediately and got in next morning. Completed required maintenance. Super happy More

by Mhorand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King, Paul Chung
Jan 13, 2022 -

Swickard Toyota responded

Delighted to hear our service department was accommodating to your vehicle needs. Even got you in quickly and safely back on the road again. Makes us happy knowing that you are satisfied.

January 13, 2022

Excellent Customer Service Very helpful in locating what Excellent Customer Service Very helpful in locating what I was looking for and finding it More

by Ryanintl302
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio, Ali Hazrati , Paul Chung
Jan 13, 2022 -

Swickard Toyota responded

Ryan, thank you for your business and trusting us to find the right vehicle for you. It was our pleasure and we hope you are satisfied with your purchase. Please reach out to us anytime if any questions you may have. Congratulations on your new vehicle!

January 13, 2022

On time and apparently very efficient. Service rep (King) was very polite and professional in demeanor. More

by mnilan
Recommend Dealer
Yes
Employees Worked With
King
Jan 13, 2022 -

Swickard Toyota responded

Its good to hear such great feedback on how your overall service appointment went and Khing made sure things were done right. Thank you and we look forward to helping you with your service needs in the future.

January 13, 2022

I scheduled two weeks in advance and it still took nearly 2 1/2 hours for routine oil change. Very bad time management. More

by dvanrask
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
Jan 14, 2022 -

Swickard Toyota responded

Thank you for your feedback. We value your time and strive hard to not let it be wasted by waiting for your service appointment. Our management is working steadily on filling employee shortage to help with your wait time and we appreciate your patience.

January 12, 2022

They over charge pretty much everything if you compare their price to Toyota of Seattle's price. More

by diallo2074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon
January 12, 2022

Great experience, the staff was super friendly and accommodating. Very knowledgeable about the vehicles. 100% recommend them. More

by Nrafiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jan 13, 2022 -

Swickard Toyota responded

We appreciate you letting us know how we did and taking the time to write your review. Your satisfaction is our priority and great to know it reflected at your last visit. Have a stupendous rest of your week!

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