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Swickard Toyota

Edmonds, WA

4.6
1,615 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,615 Reviews of Swickard Toyota

January 22, 2022

$1500 to fix speedometer? It wasn't explained. Just told that electronics cost so much. I could reset the abs by myself after watching YouTube videos. More

by DEEPAKKUMAR7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler
Report | Print
Jan 25, 2022 -

Swickard Toyota responded

We appreciate your feedback and would like the opportunity to learn more about your experience at our dealership. Your business is valuable to us, and we want a chance to speak with you regarding your visit. Please feel free to contact our service director anytime at Kevin.Nelson@Swickard.com. Thank you!

January 22, 2022

They completed my repair work in under two hours and They completed my repair work in under two hours and enabled me to get on with my original plans for the day. More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jan 25, 2022 -

Swickard Toyota responded

We're happy that your service appointment went well. We sure appreciate you taking the time to leave us a good review and hope to see you in the future. Have a fabulous week!

January 22, 2022

Been going here for a long time but this time had a bad experience. I really want to speak to a supervisor. Someone checked how many calls I attempted to get my son picked up by a shuttle. Not happy More

by lcapuno
Recommend Dealer
No
Employees Worked With
Brandon or Brian
Report | Print
Jan 25, 2022 -

Swickard Toyota responded

Thank you for your feedback and being our long time customer. I'm sorry to hear you had a frustrating experience. Please feel free to call me anytime, so I can speak with you personally regarding your concern, Kevin Nelson on my direct line at (425)608-4727 or email at Kevin.Nelson@Swickard.com. Thank you Kevin Nelson, Service Director

January 22, 2022

Friendly helpful staffs. I had some high dollar repairs done on 4 Runner and was able to get a free rental car. Good overall experience. More

by jp4reinvest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jan 25, 2022 -

Swickard Toyota responded

Seeing that you had a 5-Star experience is the best thing we could hope for! We are committed to making sure our customers have a positive experience and we appreciate you sharing. Enjoy your week!

January 21, 2022

They are so fast. Answered all my questions. Excellent dealer. Willl use them again in future More

by mpierce.email
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Libyan guys were awesome.
Report | Print
Jan 21, 2022 -

Swickard Toyota responded

We’re glad to hear your experience with our sales team was great. Thanks so much for the positive words and support. Have fun in your knew vehicle and we look forward to working with you again! Take care!

January 21, 2022

Service was efficient, excellent and reasonably priced. Reps were courteous and helpful. We’re happy! More

by lndelano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Jan 21, 2022 -

Swickard Toyota responded

We are overjoyed reading your review and it makes us happy to see you happy. Thank you for being our great customer and hope you have a fabulous weekend!

January 21, 2022

Swickard Toyota has an excellent Service Dept. They take great care of their customers by thoroughly explaining any issues and listening closely to customer’s concerns. I’m confident that my Camry Hybrid is More

by Ming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing Ly
Report | Print
Jan 21, 2022 -

Swickard Toyota responded

We greatly appreciate the excellent 5-Star review! We sincerely care about our customers and we’re thankful for great customers like you! Please come see us again soon!

January 21, 2022

Their service department is always fast, honest, and efficient. Our vehicles have never run better and we always feel safe in them. More

by aaronvoight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon
Report | Print
Jan 25, 2022 -

Swickard Toyota responded

Thank you Aaron, for the great review! We count ourselves lucky for customers like you and we look forward to working with you again in the future!

January 21, 2022

The best thing was our service advisor, Patrick. Really appreciated his frequent updates. Thank you More

by Jrfranzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jan 25, 2022 -

Swickard Toyota responded

Thank you so much for taking the time to leave us a rating. Great to hear Patrick provided good communication and made sure you were taken care of while visiting our service department.

January 21, 2022

No complaints. Staff always courteous and kind. Should send more coupons for service. Close to home for service. More

by limkriengkrai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Jan 25, 2022 -

Swickard Toyota responded

Thank you for taking the time to share your pleasant experience regarding your recent service visit and we’ll make sure to pass along your coupon suggestion. Have a great day!

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