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Swickard Toyota

Edmonds, WA

4.6
1,615 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,615 Reviews of Swickard Toyota

January 27, 2022

Very professional and work was completed in a timely manner and when promised. I would recommend to all my family and friends. This is my chosen dealership for all my vehicles needs. Thank you to all wh More

by vlluna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jan 28, 2022 -

Swickard Toyota responded

It makes us so happy to read your review! We are so delighted that you had a great experience with our service team. Thank you for recommending us in your review and we welcome you again with open arms. We are so thankful that you choose Swickard Toyota! Have a fabulous weekend!

January 27, 2022

Service for my FJ cruiser was outstanding. Shaylon was excellent to work with. Got the job done on time and for less than what was quoted. Great communication and made a potential problem fix simple and e More

by b.rockey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon Depew
Jan 28, 2022 -

Swickard Toyota responded

Thank you for sharing your recent experience about your service visit! We’re happy to hear that Shaylon provided you with exceptional customer service and took great care of your FJ Cruiser needs. We look forward to servicing you in the future!

January 27, 2022

All the representatives were very helpful and knowledgeable. Someone did forget to put the next oil change reminder sticker on the inside of the windshield. More

by Halwarrwn5449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jan 28, 2022 -

Swickard Toyota responded

We appreciate you taking the time to let us know about your experience! We apologize our maintenance team forgot to attach your return service sticker; please stop by at your earliest convenience and we will make sure to replace. Thank you!

January 27, 2022

Appointment process online is easy, pulling up old customers should be revised though. The service agent Damian was super friendly. More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caspian Catha
Jan 27, 2022 -

Swickard Toyota responded

Carlos, thank you kindly for the great review! We’re lucky to have loyal customers like you!

January 26, 2022

Thorough, friendly, good communications from all employees. Easy to make an appointment. Accurate wait time. More

by Debhawley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 27, 2022 -

Swickard Toyota responded

We are very pleased to hear of your great experience with our service department. Thanks a million for the 5-Star review! Have a terrific day!

January 26, 2022

Brandon Hemenway is the best rep in the service department. Every time I visit to Goyota for service Brandon always takes care of me. Thanks Brandon ! More

by b_boldoo999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hemenway, Paul Chung
Jan 27, 2022 -

Swickard Toyota responded

We always enjoy hearing what our customers have to say. We’re glad we could be of service and Brandon will appreciate hearing your kind words! Please see us again if there is anything else you need!

January 26, 2022

Loved it when it was Magic Toyota. Reserving judgment on its new incarnation, but so far seems to be doing well. More

by jennifersasseen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jan 27, 2022 -

Swickard Toyota responded

Jennifer, we appreciate you taking the time to leave us your positive review—Thank You!

January 25, 2022

I have never been to a dealership and was always worried about what that experience would be like this was the best experience I could’ve hoped for. The salesman were both very helpful Johny from the Intern More

by floradawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jan 27, 2022 -

Swickard Toyota responded

Your review put a smile upon our face! We are pleased to hear that you had an excellent experience with our sales team! Thank you for writing this terrific review! It is of the utmost importance knowing our customers are confident they made the right choice with their purchase. Hope you have a wonderful week and have fun in your Nissan Leaf!

January 25, 2022

The sales staff was very respectful and kind, the lobby was clean and very comfortable More

by dunlap826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Henderson
Jan 27, 2022 -

Swickard Toyota responded

Our goal is to make sure each customer has a positive overall experience and we are pleased to know you had and wonderful visit with our sales team. Your review is very much appreciated!

January 25, 2022

Patrick is the man, he listened to my concerns and I got me out as he promised. Patrick definitely goes beyond when committing and providing the best customer experience. More

by Leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 27, 2022 -

Swickard Toyota responded

Leo, it’s so nice to hear about your positive time here at our service department. Patrick will be delighted to hear of your supportive words. Thank for being our customer!

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