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Swickard Toyota

Edmonds, WA

4.6
1,615 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,615 Reviews of Swickard Toyota

February 02, 2022

Brandon got me checked in quickly and efficiently and is always a pleasure to see him every time I get my car serviced. All the other staff members are very friendly and professional and know their stuff. I More

by qbt213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon , Paul Chung
Feb 03, 2022 -

Swickard Toyota responded

Thank you so much for your kind review! It absolutely makes our day to hear that you had such a great experience with Brandon and the team! Have a terrific day and we look forward to seeing you at your next visit!

February 02, 2022

Super friendly service people. The drop off was seamless and they even gave me a ride to and then back to the shop. More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 03, 2022 -

Swickard Toyota responded

Melissa, It’s wonderful to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. Thank You and please come visit us again!

February 01, 2022

Staff professional, efficient and service was done on time. They accepted my discount coupons. When my car was ready, they reviewed with me what was done, and let me know what future service was recomme More

by Krissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turner, Paul Chung
Feb 02, 2022 -

Swickard Toyota responded

Krissy, your satisfaction is our priority and we are happy to know you had a great experience as affirmed in your review. Please come visit us again! Have a great rest of your week!

February 01, 2022

Expert service, courteous staff, easy to make appointments, vehicle ready when promised, Covid safe, highly recommend. More

by d.loehndorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 02, 2022 -

Swickard Toyota responded

Many thanks for taking the time to share your feedback with us. We are very happy to hear that service visit went smoothly and you felt comfortable in our wait area. Have a spectacular week!

February 01, 2022

We were mislead on the overall condition of the car as “everything is replaced (meaning breaks, tires etc) turned out breaks were warped and needed to be replaced less than 30 days after we purchased the More

by Formeremplee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
Feb 02, 2022 -

Swickard Toyota responded

We thank you for your feedback. We apologize for our shortcomings and we would greatly appreciate the opportunity to discuss this with you further. If you would be willing to speak with us please call our service director Kevin Nelson on his direct line (425)608-4727 or email Kevin.Nelson@Swickard.com. We hope to make things right and we want you back as our customer.

February 01, 2022

Very kindness and make good conditions my car.so l love your company toyotasee you next time More

by sarangkim323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Feb 02, 2022 -

Swickard Toyota responded

We are grateful for the fanatic review! Thank you for being our wonderful customer and we look forward to servicing you in the future! Take care!

February 01, 2022

Almost had regrets, taking my vehicle here, until I was met with above-and-beyond service, 10/10 would bring this car back. More

by LooongtimeFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Paul Chung
Feb 02, 2022 -

Swickard Toyota responded

Thanks for entrusting us and giving us a chance to take care of your service needs. Glad to hear Brandon went the extra mile to assist you and we’ll be sure to pass along your kind words. Please come visit us again!

January 31, 2022

Brandon is a great service advisor, works in efficient way and very customer oriy. I would recommend anyone with Toyota to be serviced contact Brando More

by Isaac.Kasimov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, service advisor
Feb 01, 2022 -

Swickard Toyota responded

Thanks Isaac, for leaving a nice review and we're thrilled to know Brandon went above and beyond to make sure your service needs were taken care of. We'll be sure to share your praises with him!

January 30, 2022

Service was prompt and professional. Nice waiting area with plenty of room for social distancing. More

by RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turner
Feb 01, 2022 -

Swickard Toyota responded

Thank you so much for taking the time to share your experience at Swickard Toyota. We’re delighted to learn you enjoyed your visit. Thank you for being our valued customer and we hope to see you again soon!

January 29, 2022

Staff and service are great, but would prefer not to wait an hour and a half for an oil change More

by wirthwhile1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K hung ly, Paul Chung
Feb 01, 2022 -

Swickard Toyota responded

We appreciate you providing us with feedback on your recent service visit. Happy to hear you had a good experience with our staff and we are sorry for the wait time; we are currently working on improving our efficiency. Thank You!

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