Swickard Toyota

Khing Ly is a man of integrity, honor & he has wisdom & talent with providing 5 star customer care & service. His team of Brandon Hemenway, Patrick Connell & Alem each are trustworthy, respectful, honest, talent with providing 5 star customer care & service. His team of Brandon Hemenway, Patrick Connell & Alem each are trustworthy, respectful, honest, fair & generous men of valor! I continue to keep them in my prayers, for God’s abundant overflow of His blessings, protection, provision, wisdom, discretion, discernment, health & understanding. More

I recently purchased a 2022 RAV4 XLE Premium from Swickard. Nick, Bryce and finance were attentive, professional, and made sure my experience and the buying process was 100% perfect. Swickard will be Swickard. Nick, Bryce and finance were attentive, professional, and made sure my experience and the buying process was 100% perfect. Swickard will be my go to from here on out. More

Very professional in their work. Always very detailed and perfect on doing my car servicing. Always very detailed and perfect on doing my car servicing. More

arrived on time for an 1 1/2 appointment- no word at 2 1/2 1/2 More

Had an appointment; for regular maintenance. Arrived and no one was around. Waited in the vehicle for 15 min and no one showed interest. Later left the vehicle and stepped inside; some in-refine Arrived and no one was around. Waited in the vehicle for 15 min and no one showed interest. Later left the vehicle and stepped inside; some in-refined person asks me in a stressed tone “how can I help you?”. Told him that have an appointment and need to check in. He tells me “I want you to go back and wait in your car. Someone will be with you”. My answer was “already over 15 minutes waiting in the car while no other vehicle is checking in, but you guys did not show up”. This individual continues in a rude tone; “we are only three people; it may take longer” This is not fitting to Toyota hospitality. This dealership is not a place you would have any experience with. I have a 4Runner Nightshade and a Sequoia TRDpro. Will not take either vehicle to this location ever. Suggest staying away More

I was quoted a price on the phone for 90,000 service and I show up and it’s more than double the amount. I was not pleased. They said the person misquoted me. I NEVER had a problem like this with the pre I show up and it’s more than double the amount. I was not pleased. They said the person misquoted me. I NEVER had a problem like this with the previous owners. Be careful if you go there. Next time I will walk in and get the dollar amount in writing before. Not sure if I will ever be back. This was my first service with the new owners. More

Attentive service advisors but it can be a little hassle to get a timely update. to get a timely update. More

I don't know take from 9:40am. To 4:30pm.to change my rear brakes, what do you think. To 4:30pm.to change my rear brakes, what do you think. More

Always dread to come for maintenance with surprising costs but today, Bianca of Swickard Toyota was transparent, honest, and work with what’s urgent today and assisted me for scheduled fix in near futur costs but today, Bianca of Swickard Toyota was transparent, honest, and work with what’s urgent today and assisted me for scheduled fix in near future. Makes me trust dealership again to trust my vehicle maintenance. Bianca changed my perception and regained my tryst about from my previous experiences who were trying to push unnecessary fix that made me traumatic. Thanks to Bianca for excellent service and compassion on what I need. Been customer since I bought the vehicle in 2018. More

The service rep Brandon is always helpful. My car is ready when quoted to be. Easy in and out. My car is ready when quoted to be. Easy in and out. More