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Swickard Toyota

Edmonds, WA

4.6
1,507 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,507 Reviews of Swickard Toyota

August 30, 2024

Khing accommodated my vehicle when it broke done and had to be towed to the dealership. He provided a loaner car and kept me updated on the progress of the repair More

by Theresac2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing service department and Grace for the loaner
Sep 02, 2024 -

Swickard Toyota responded

We're delighted to hear that Khing took great care of you and your vehicle at Swickard Toyota. Thanks for sharing your positive experience!

August 30, 2024

First service on my Toyota, service was very fast and staff was friendly. Good experience More

by Ljbrooks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Sep 03, 2024 -

Swickard Toyota responded

We are glad to hear that our team provided fast and friendly service. We look forward to assisting you with future automotive needs here at Swickard Toyota!

August 28, 2024

I was a little disappointed with the person that took my information since I asked about an advice on a plastic part that guards my driver door- At a parking lot someone scrapped it.- His answer was it d More

by yorlyserrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 28, 2024 -

Swickard Toyota responded

We're sorry to hear about your experience and appreciate the feedback, Yorly. At Swickard Toyota, we aim for better communication and service. We appreciate your feedback and your comments will be shared with the Sales Management team. Thank you, Terry Collins - Customer Experience Team Lead

August 26, 2024

I could give 5 star rating but the coffee machine is not working. This is the second time I have appointment that the coffee machine is nit wirking. I'm looking forward to have a good coffee that day but I More

by john-and-marsha
Recommend Dealer
Yes
Employees Worked With
I believed his name is Joseph. I didn't met anybody except him.
Aug 26, 2024 -

Swickard Toyota responded

Thank you for your feedback! We're glad to hear that overall, you had a positive experience at Swickard Toyota. We apologize for the inconvenience with the coffee machine and will address this issue promptly. Your satisfaction is important to us!

August 25, 2024

This time I got tremendous service. In fact it’s depends on service advisor. The guy name Gabriel was best ever More

by rahman.redwanur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Aug 26, 2024 -

Swickard Toyota responded

Rahman, we're delighted to hear that Gabriel provided you with tremendous service at Swickard Toyota. Thanks for sharing your experience!

August 21, 2024

Always dependable, tells what needs to be done and way and what are options are More

by daleajeremiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly
Aug 22, 2024 -

Swickard Toyota responded

We are grateful to have earned your loyal business. Thanks for choosing Swickard Toyota!

August 18, 2024

They provide a comfortable environment with free coffee or tea while your vehicle is being worked on More

by Rkt1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Aug 19, 2024 -

Swickard Toyota responded

Thanks for the great feedback! We're glad to hear you enjoyed the comfortable environment and complimentary beverages at Swickard Toyota. We look forward to serving you again!

August 17, 2024

The service was outstanding, both in quality work, staff knowledge and their friendly attitude.khing Ly is an outstanding listener and is able to explain my vehicles service concerns and solutions, which I More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing ly service rep.
Aug 19, 2024 -

Swickard Toyota responded

Susan, we're delighted to hear that Khing and the team at Swickard Toyota provided you with outstanding service. Thanks for sharing your experience!

August 13, 2024

Good customers service I like Swickard Toyota to do my car service l like ir More

by Adyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 14, 2024 -

Swickard Toyota responded

We love seeing 4-star reviews here at Swickard Toyota. Thanks, Adyam!

August 12, 2024

Visited twice, first time took a while for someone to talk to me. Second time worked with Robbie who was great! More

by awatercan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robie Rivera
Aug 13, 2024 -

Swickard Toyota responded

Thanks for sharing your experience! We're glad Robbie was able to assist you during your second visit at Swickard Toyota. We appreciate the feedback and look forward to serving you again!

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