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Swickard Toyota

Edmonds, WA

4.6
1,612 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,612 Reviews of Swickard Toyota

July 13, 2024

Tommy was great to work with, he was great at communicating to me when the vehicle would be delivered More

by Tnstevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy, Paul Chung, Taylor Covert, Traci Amor
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Jul 15, 2024 -

Swickard Toyota responded

We're glad to hear Tommy provided excellent communication and service at Swickard Toyota. Thanks for the positive feedback!

July 12, 2024

Always helpful and pleasant to do business with. Work is always completed timely and well done. Have used this dealership since 2007 with Khing Ly being my trusted expert and advisor More

by barry.dooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly
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Jul 12, 2024 -

Swickard Toyota responded

Barry, we're delighted to hear that Khing Ly and the Swickard Toyota team have consistently provided you with excellent service since 2007. Thanks for your continued trust and support!

July 12, 2024

I have had bad experiences with this dealership, not once but twice and I am giving up on them. More

by bominh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khing Ly
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Jul 15, 2024 -

Swickard Toyota responded

Customer satisfaction is our top priority and I'm sorry to see that your experience fell short of our five-star standards. Would you be willing to talk through the details together? If so, please reach out to me at your convenience via the email address below with your full name and contact information. Also, When you contact me, please reference "bominh" so that I can associate your email with this review. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

July 11, 2024

Andrew was excellent, as expected. I have been going to Edmonds Toyota for service since I got the car in 2014. I expect to buy my next car from them. More

by kathom1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Report | Print
Jul 11, 2024 -

Swickard Toyota responded

We're delighted to hear that Andrew provided excellent service and that you've been a loyal customer since 2014 at Swickard Toyota. We look forward to assisting you with your next car purchase!

July 10, 2024

In for a oil change and tire rotation on a 90 degree afternoon. Christian was attentive, prompt and informative. Staff passed out cold water to patrons in the service waiting room. Definitely will get s More

by marghug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Jul 11, 2024 -

Swickard Toyota responded

We're delighted to hear that Christian and the team made your service visit a pleasant one at Swickard Toyota. Thanks for sharing your experience, and we look forward to seeing you again!

July 07, 2024

Good service and explain a lot detail. What next time service have to change and etc. More

by dam33388
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Turner
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Jul 08, 2024 -

Swickard Toyota responded

Thanks for the 4 star review, Dam33388. We hope to see you again at Swickard Toyota!

July 06, 2024

Very Professional. Treat me like I am a Valued Customer..I'll always go back. More

by Schmidtk_1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Report | Print
Jul 08, 2024 -

Swickard Toyota responded

Your kind review warms our hearts! Thank you from the Swickard Toyota Team.

July 04, 2024

They are professional and personal. Enjoyable experience. They were on time and efficient today as always. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 05, 2024 -

Swickard Toyota responded

Thank you for sharing your positive experience with Swickard Toyota! We're glad to hear our team was professional, personal, and efficient. We appreciate your support!

July 04, 2024

I have been going to Edmonds Toyota for around 20yrs fir service on my Tacoma trucks. Khing is the reason he has excellent customer service 👏 More

by Worryfreezona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thing 5 top rated
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Jul 05, 2024 -

Swickard Toyota responded

Thank you for your loyalty over the past 20 years! We're delighted to hear that Khing's excellent customer service keeps bringing you back to Swickard Toyota. We appreciate your continued support and look forward to serving you in the future!

July 03, 2024

Easy process, helpful,👍no pushing , definitely will be back ,highly recommended,thank you for helping me More

by Veriosalim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William, Nguyen
Report | Print
Jul 05, 2024 -

Swickard Toyota responded

Thank you for the high recommendation! We're glad to hear that our team at Swickard Toyota made your experience easy and pressure-free. We are looking forward to seeing you again!

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